Elestren Rowe
Dobwalls,England
Summary
A dependable individual who works with focus and drive to ensure duties are completed accurately and efficiency. Personable and customer-focused with strong interpersonal skills and a genuine passion for helping people find the right fit for them based on their needs, while creating a positive and welcoming experience. Delivering outstanding customer service, confidently engaging with customers face-to-face, with a natural ability to build rapport and understand individual needs. Appreciate learning new skills, embracing new challenges, and progressing within a role through continued development and hard work.
Overview
5
5
years of professional experience
Work history
Sales negotiator
Bradleys Estate Agents
Liskeard, Cornwall
2024.05 - Current
- Achieved sales targets through consistent follow-ups and effective negotiation strategies.
- Employed a strategic approach in pricing negotiations securing high profit margins.
- Established strong relationships with key clients for improved business opportunities.
- Successfully closed deals, resulting in higher profitability levels.
- Responded promptly to customer queries enhancing service delivery standards.
- Fostered long-term relationships with clients resulting in repeat business growth.
Waitress
Half Way House
Dobwalls, England
2022.05 - 2024.05
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained bar stocks, replenishing daily as necessary.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Housekeeping Cleaner
John flower
Dobwalls, England
2021.07 - 2022.05
- Meticulously vacuumed, dusted and tidied guest rooms.
- Delivered special items such as cots and occasional beds to guest rooms, setting up with appropriate linen.
- Provided high-quality cleaning services on 10 caravans daily, working efficiently to meet timeframe demands.
- Delivered faultless cleanliness standards and exceptional guest care.
- Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
Education
GCSEs - English Literature and Language
Looe Community Academy
Looe, Cornwall 09/2016 - 05/2021
GCSEs - Combined Science
Looe Community Academy
Looe 09/2016 - 05/2021
GCSEs - History
Looe Community Academy
Looe, Cornwall 09/2016 - 06/2020
GCSEs - Fine Art
Looe Community Academy
Looe, Cornwall 09/2016 - 05/2021
GCSEs - Computer Science
Looe Community Academy
Looe, Cornwall 09/2016 - 05/2021
GCSEs - Music
Looe Community Academy
Looe, Cornwall 09/2016 - 05/2021
A-Levels - Sociology
Bodmin College
Bodmin, England 09/2021 - 06/2022
GCSEs - Mathematics
Looe Community Academy
Looe, England 09/2016 - 05/2021
Skills
- Expert multitasker
- Problem solving
- Resilience and tenacity
- Communication excellence
- Strategic prospecting
- Customer focused
- Sector knowledge
- Drive for results
- Ethical selling practices
- Sales techniques
Hobbies
I'm my spare time I like to surf, skateboard, draw, play video games and exercise.
Affiliations
- In my free time I enjoy going on costal walks with my partner and our dog, along with attending car shows and surfing and swimming in the sea.
Timeline
Sales negotiator
Bradleys Estate Agents
2024.05 - Current
Waitress
Half Way House
2022.05 - 2024.05
Housekeeping Cleaner
John flower
2021.07 - 2022.05
GCSEs - English Literature and Language
Looe Community Academy
09/2016 - 05/2021
GCSEs - Combined Science
Looe Community Academy
09/2016 - 05/2021
GCSEs - History
Looe Community Academy
09/2016 - 06/2020
GCSEs - Fine Art
Looe Community Academy
09/2016 - 05/2021
GCSEs - Computer Science
Looe Community Academy
09/2016 - 05/2021
GCSEs - Music
Looe Community Academy
09/2016 - 05/2021
A-Levels - Sociology
Bodmin College
09/2021 - 06/2022
GCSEs - Mathematics
Looe Community Academy
09/2016 - 05/2021