Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Alana Andrews

Alana Andrews

East Kilbride,United Kingdom

Summary

A dedicated professional with a strong ability to maintain positivity and resilience in high-stress environments. Demonstrates excellent customer service skills and attention to detail, consistently delivering high-quality results in high-volume kitchens. Known for punctuality and the ability to work effectively both independently and as part of a team. Committed to achieving excellence in all tasks undertaken, with a focus on continuous improvement and professional growth. Seeking a role which continues to excite and challenge myself, to be able to demonstrate the many years of experience from previous roles while continuing to learn at any opportunity I can.

Overview

2026
2026
years of professional experience

Work history

Kitchen staff member

The cafe
Blantyre
  • Building relationships with customers, great communication skills promoting a healthy workspace and environment for all.
  • Prepared high quality meals and adapted new vibrant dishes to the menu.
  • Contributed to team communication, resulting in better workflow efficiency.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Prepared ingredients for increased speed of cooking process.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Served tables, ensuring effective customer communication.
  • Experience with coffee machines, fryers, woks, deli bars.
  • Very experienced on hot plate through very busy periods/rushes.


Assistant kitchen manager

Lime deli
East Kilbride, South Lanarkshire
  • Assisted in training new staff members, helping them acclimatise quickly to job demands.
  • Managed take-away orders efficiently, catering to the needs of busy customers.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Cultivated welcoming atmosphere by warmly greeting customers and establishing strong rapport.
  • Assisted in inventory management for optimal stock control.
  • Followed all cafe policies and procedures diligently for consistency in service quality.
  • Stocked display cases with fresh bakery items, enticing customers to make purchases.
  • Ensuring high quality food is being served, presentation being important.
  • Cooking and plating various meals.

Kitchen staff member

The Blue Box
East kilbride
01.2025 - 05.2025
  • Implemented hygiene protocols throughout daily duties ensuring safe food handling.
  • Supported head chef in meal planning and menu development to cater to various tastes and dietary needs.
  • Followed recipes meticulously to maintain consistency in taste and quality.
  • Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
  • Adhered to portion control guidelines whilst serving meals, maintaining cost effectiveness.
  • Prepared high-quality meals for customer satisfaction.
  • Operated cash register to quickly process sales, maintaining excellent customer service levels.
  • Carefully prepared ingredients in accordance with menus, portion control and agreed quality standards.

Education

Certificate of Higher Education - Higher studies in care

South Lanarkshire college
East Kilbride, South Lanarkshire

Certificate of Higher Education - Financial services.

City of Glasgow College
Glasgow

Skills

  • Positivity in high-stress environment
  • Excellent Customer Service
  • Attention to detail
  • Work to the best of my ability at all times
  • Resilience under stress
  • High-volume kitchens
  • Consistent and punctual
  • Working well within a team or on my own initiative

Affiliations

  • Bake and sell baked goods.
  • Make content for food and baking through socials.

Timeline

Kitchen staff member

The Blue Box
01.2025 - 05.2025

Kitchen staff member

The cafe

Assistant kitchen manager

Lime deli

Certificate of Higher Education - Higher studies in care

South Lanarkshire college

Certificate of Higher Education - Financial services.

City of Glasgow College

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Alana Andrews