OYINDAMOLA MOGAJI
HATF,HER
Summary
Versatile and adaptable hospitality professional with passion for exceeding guest expectations. skilled in customer service, conflict resolution, and team collaboration, with a proven record of enhancing guests satisfaction. Experiencing in preparing and cooking variety of dishes in high paced kitchen environments. capable of maintaining cleanliness and organisation while following health and safety guidelines. I enjoy collaborating with team members to deliver high quality meals and ensure customer satisfaction.
Overview
6
6
years of professional experience
Work history
Kitchen staff member
African restaurant
Birmingham, United kingdom
01.2025 - Current
- Handled all foods, storage and cleaning activities in accordance with sanitary procedures.
- Adapted quickly to new recipes and techniques for improved menu variation.
- Supported chefs by doing daily tasks promptly.
- Followed health and safety guidelines, ensuring a safe work environment.
- Delivered excellent customer service with understanding dietary requirements.
- Followed strict hygiene practices, providing a sanitary kitchen environment.
- Assisted chef in plating dishes beautifully for exceptional presentation.
Hotel manager
Glamonds hotel and suites
Ogunstate, Nigeria
11.2021 - 12.2024
- Assisted in marketing campaigns to increase hotel visibility.
- Initiated loyalty rewards scheme, boosted repeat bookings.
- Improved guest satisfaction by implementing new concierge services.
- Tailored guest experiences according to individual preferences creating unique stays.
- Negotiated favourable contracts with vendors, reduced operational costs.
- Conducted regular property inspections to maintain high standards of cleanliness and repair.
- Managed hotel restaurant operations, elevated dining experience.
- Ensured pristine room conditions to enhance guest comfort.
Executive lounge supervisor
Kings lounge
Abuja, Nigeria
10.2020 - 09.2021
- Coordinated daily logistics for seamless guest experiences.
- Resolved customer complaints promptly, resulting in increased guest satisfaction.
- Developed and implemented operational procedures with the goal of improving efficiency.
- Oversaw inventory control to prevent shortages or excesses in supply.
- Fostered relationships with frequent guests, enhancing their loyalty towards the establishment.
- Administered payroll activities for lounge employees, ensuring timely salary disbursement.
- Managed lounge operations to deliver exceptional customer service.
- Supervised a team of staff, creating a positive and efficient work environment.
Restaurant supervisor
Chopit Smokey
Lagos, Nigeria
09.2019 - 08.2020
- Monitored restaurant supplies regularly, preventing sudden stock outages.
- Managed inventory to avoid shortages and reduce waste.
- Fostered team cohesion through regular communication and feedback sessions.
- Coordinated daily restaurant operations, ensuring high quality service delivery at all times.
- Organised special events and private functions, showcasing the establishment's versatility and adaptability.
- Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
- Promoted positive dining experience with exceptional customer service skills.
Education
Bachelor of Science - Hospitality Management
University of lagos
lagos 03.2014 - 09.2018
Master of Science - Management
University of Hertfordshire
Hatfield 01.2025 -
Skills
- Positivity in high-stress environment
- Food cost control understanding
- Organised workflow planner
- Cooking techniques mastery
- High volume catering expertise
- Leading kitchen team interface
- Patient and composed
- Cooking passionate
- Positive attitude promoter
- Grilling and roasting mastery
- Restaurant operations knowledge
- Flexible working hours
- Training and mentoring capacity
- Hygiene prioritisation
- Inventory control
- Food hygiene practices
- Food preparation techniques
- Food preparation
Affiliations
- Learning and self development
- Cooking
- Networking
- Reading
Languages
English
Fluent
yoruba
Fluent
References
References available upon request.
Timeline
Kitchen staff member
African restaurant
01.2025 - Current
Master of Science - Management
University of Hertfordshire
01.2025 -
Hotel manager
Glamonds hotel and suites
11.2021 - 12.2024
Executive lounge supervisor
Kings lounge
10.2020 - 09.2021
Restaurant supervisor
Chopit Smokey
09.2019 - 08.2020
Bachelor of Science - Hospitality Management
University of lagos
03.2014 - 09.2018
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