AKASH CHANDRAKANT SAWAR
London,UK
Summary
Results-driven and service-focused retail professional with proven expertise in delivering exceptional customer experiences within fast-paced mall and retail environments. Demonstrates strong proficiency in cash handling and POS operations, ensuring accuracy and operational efficiency at all times. Recognized for maintaining high standards of store presentation and visual merchandising that enhance brand image and customer engagement. Detail-oriented, dependable, and adaptable, with a proactive approach to resolving customer concerns and driving sales performance. Committed to fostering customer loyalty and contributing positively to overall business success through professionalism and service excellence.
Overview
5
5
years of professional experience
2030
2030
years of post-secondary education
Work history
Crew member
McDonald's
Pune, India
2024.08 - 2025.02
- Implemented promotional strategies to attract more customers during off-peak hours.
- Collaborated with team members to maintain friendly work environment promoting productivity.
- Prepared food items according to established recipes maintaining consistency of taste and presentation.
- Supported management in administrative tasks enhancing operational efficiency.
Retail Assistant
Croma
2023.01 - 2024.01
- Thrived in high-volume retail environment, delivering fast, accurate service while maintaining Croma’s customer-first standards during peak hours.
- Adapted quickly to fast fashion operations, keeping stock replenished, displays organized, and shop floor running smoothly under pressure.
- Provided coverage during peak times to manage customer flow effectively.
- Assisted in stock replenishment to maintain store appearance.
- Managed inventory for streamlined store operations.
- Supported team members for improved operational efficiency.
Food & Beverage Service Associate
The Westin Pune Koregaon Park
Pune
2021.01 - 2022.01
- Delivered refined food and beverage service across all-day dining, in-room dining, and lounge outlets, consistently adhering to five-star service sequences, hygiene regulations, and presentation standards.
- Executed restaurant and bar operations with precision, encompassing order taking, food and beverage service, POS transactions, cash handling, and end-of-shift reconciliation to ensure seamless and efficient service experience.
Hospitality & Guest Service Assistant
Hyatt Regency Pune
Pune
2020.01 - 2021.01
- Provided composed, detail-driven service across dining and in-room dining environments, ensuring efficiency, accuracy, and elevated guest satisfaction.
- Assisted with beverage and bar service while processing cash and digital payments in strict alignment with premium hospitality protocols.
- Handled complaints and queries for improved customer relations.
- Ensured all guest requests were met promptly, enhancing overall satisfaction.
Education
LLM - International Financial Regulation And Corporate Law
Brunel University
Uxbridge, LondonBA.LLB (First Class) - Arts & Law
Yashwantrao Chavan Law College
Pune, India 2021.06 - 2025.05
Skills
- Good physical stamina
- Leadership potential
- Responsive engagement
- Crew scheduling expertise
ADDITIONAL INFORMATION
- Luxury Guest Service Excellence – delivering personalized, high-touch service while building lasting guest relationships.
- Team Coordination & Service Agility – performing effectively in fast-paced team environments, including peak service periods.
- Food & Beverage Operations – supporting restaurant, room service, and bar workflows to ensure seamless service delivery.
- Excellence in Luxury Hospitality Service – delivering precise, high-touch service across dining, room.
Timeline
Crew member
McDonald's
2024.08 - 2025.02
Retail Assistant
Croma
2023.01 - 2024.01
BA.LLB (First Class) - Arts & Law
Yashwantrao Chavan Law College
2021.06 - 2025.05
Food & Beverage Service Associate
The Westin Pune Koregaon Park
2021.01 - 2022.01
Hospitality & Guest Service Assistant
Hyatt Regency Pune
2020.01 - 2021.01
LLM - International Financial Regulation And Corporate Law
Brunel University