Ashley Steele
Telford,United Kingdom
Summary
Results-driven professional specialised in point of sale systems and retail software. Experienced in brand promotion, up-selling, and visual merchandising, with strong capabilities in stock control and loss prevention. Committed to optimising customer experience and driving sales in retail environments. Reliable waiter with 4 years in hospitality, trained in barista and cocktail bartending, offering flexible shifts to support team objectives.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Sales assistant
Sports Direct
Telford, Telford and Wrekin
2025.11 - Current
- Ensured stock replenishment in a timely manner to maintain product availability.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Monitored trends in consumer behaviour with keen attention to detail.
- Built strong relationships with regular customers for repeat business.
Waiter bartender
the wickets inn
Telford, Telford and Wrekin
2024.06 - 2025.11
- Demonstrated flexibility by covering various shifts.
- Polished glassware regularly for presenting drinks impeccably.
- Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
- Contributed towards team goals through effective collaboration with colleagues.
- Conducted basic cleaning duties diligently, maintaining cleanliness standards of the establishment.
- Utilised POS systems proficiently for seamless order processing and payment handling.
- Served food promptly, resulting in improved customer satisfaction.
- Enhanced customer experience by providing excellent service and product knowledge.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Maintained bar stocks, replenishing daily as necessary.
Waiter bartender
Sunbeach holiday park
Llwyngwril, Gwynedd
2022.04 - 2024.04
- Enhanced customer experience by providing excellent service and product knowledge.
- Delivered high-quality service to customers, resulting in repeat business.
- Implemented upselling techniques to enhance revenue generation for the establishment.
- Took orders accurately whilst multitasking efficiently under pressure.
- Utilised POS systems proficiently for seamless order processing and payment handling.
- Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
- Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.
- Served food promptly, resulting in improved customer satisfaction.
- Maintained professional demeanour during peak hours to ensure smooth operations.
- Ensured clean working environment with meticulous attention to detail and hygiene standards.
- Contributed towards team goals through effective collaboration with colleagues.
- Assisted in inventory management for maintaining optimal stock levels.
- Replenished bar stocks daily to ensure product availability.
- Rotated bar stock adequately to maintain freshness of products.
- Polished glassware regularly for presenting drinks impeccably.
- Conducted basic cleaning duties diligently, maintaining cleanliness standards of the establishment.
- Covered various shifts to ensure adequate staffing.
Education
GCSEs -
charlton secondary school
Telford, Telford and Wrekin 2019.09 - 2024.07
telford college
Telford, Telford and Wrekin 2024.09 - 2026.06
Skills
- Clearing tables speedily
- Reservation system usage
- Coordinating with waitstaff
- Point of sale expertise
- Price tagging
- Cash handling
- Visual merchandising
Certification
level 2 food hygiene course
Languages
English
Fluent
References
References available upon request.
Timeline
Sales assistant
Sports Direct
2025.11 - Current
telford college
2024.09 - 2026.06
Waiter bartender
the wickets inn
2024.06 - 2025.11
Waiter bartender
Sunbeach holiday park
2022.04 - 2024.04
GCSEs -
charlton secondary school
2019.09 - 2024.07