Davoni Wright
London,United Kingdom
Summary
Dynamic and energetic professional with a strong aptitude for multitasking and a high energy level. Demonstrates exceptional communication and active listening skills, ensuring effective handling of customer complaints and maintaining high hygiene standards. Proficient in time management and problem-solving, with expertise in food and drink pairing, alcohol serving, and clearing tables speedily. Committed to delivering outstanding service while aspiring to further develop management skills within the hospitality industry.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Ride operator
Wanstead Park Fun Fair
London, United Kingdom
04.2022 - 08.2022
- Demonstrated strong problem-solving skills when dealing with unexpected breakdowns or technical issues with rides.
- Handled cash transactions accurately at ticket booths, contributing towards accurate financial records.
- Maintained ride safety with vigilant monitoring and adherence to regulations.
- Handled tickets sales proficiently, enhancing overall operational efficiency at the park entrance.
- Kept calm under pressure during peak visiting hours, managing large crowds efficiently.
- Cleaned and maintained the ride area meticulously, promoting a clean environment.
- Enhanced guest experience by addressing queries and concerns promptly and professionally.
Waiter
Peter May Eternity Hall Wishes
London, Untied Kingdom
09.2022 - 08.2023
- Maintained knowledge of menu items, leading to accurate order taking.
- Assisted in food preparation, resulting in timely service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Relayed feedback from customers to management for continuous improvement.
- Managed table settings for optimal dining experience.
Waiter/ Bartender/ Team Leader
A&I Services
London, United Kingdom
11.2023 - Current
- Assisted in inventory management for maintaining optimal stock levels.
- Delivered high-quality service to customers, resulting in repeat business.
- Polished glassware regularly for presenting drinks impeccably.
- Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
- Took orders accurately whilst multitasking efficiently under pressure.
- Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.
- Conducted basic cleaning duties diligently, maintaining cleanliness standards of the establishment.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Education
GCSE’s - Maths, Statistics, English Language, English Literature, BTEC Music, BTEC Sport
Rokeby School
United Kingdom 09.2016 - 06.2021
NVQ Level 2 - Business Studies
Newvic Sixth Form College
United Kingdom 09.2021 - 07.2022
NVQ Level 3 - Business Studies
Newvic Sixth Form College
United Kingdom 09.2022 - 06.2024
Skills
- Active Listening
- Communication
- Computer Skills
- Management Skills
- Problem-solving Skills
- Time Management
- Handling customer complaints
- Alcohol serving
- Clearing tables speedily
- High energy level
- Multitasking aptitude
- Hygiene standards adherence
- Food and drink pairing
Timeline
Waiter/ Bartender/ Team Leader
A&I Services
11.2023 - Current
Waiter
Peter May Eternity Hall Wishes
09.2022 - 08.2023
NVQ Level 3 - Business Studies
Newvic Sixth Form College
09.2022 - 06.2024
Ride operator
Wanstead Park Fun Fair
04.2022 - 08.2022
NVQ Level 2 - Business Studies
Newvic Sixth Form College
09.2021 - 07.2022
GCSE’s - Maths, Statistics, English Language, English Literature, BTEC Music, BTEC Sport
Rokeby School
09.2016 - 06.2021
Similar Profiles
Henry LamositeleHenry Lamositele
Traineeship For Certificate In Business at All The Fun Of The FairTraineeship For Certificate In Business at All The Fun Of The Fair
Gabriel GrindallGabriel Grindall
Front Desk at County Fair Fun CompanyFront Desk at County Fair Fun Company
James William HenryJames William Henry
HUMAN RESOURCE MANAGER at Worlds of Fun/Cedar FairHUMAN RESOURCE MANAGER at Worlds of Fun/Cedar Fair
MAVIS DARKOWAA TAKYIMAVIS DARKOWAA TAKYI
STAFF NURSE at ST GEORGES UNIVERSITY HOSPITALSTAFF NURSE at ST GEORGES UNIVERSITY HOSPITAL
Miss selina Haque MunnyMiss selina Haque Munny
Medical officer at Dhaka medical collegeMedical officer at Dhaka medical college