Experienced professional with focus on rehabilitation and support for individuals. Skilled in developing tailored intervention plans and fostering positive behavioural change through empathetic communication and evidence-based practices.
I am also an energetic employee well-versed in strong communication and organisation skills. Who seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading discussions and managing projects.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Probation services officer
HMPPS
Kettering, Northamptonshire
02.2024 - Current
Coordinated with mental health professionals for comprehensive care of clients suffering from substance abuse or mental health issues.
Liaised regularly with law enforcement agencies for a coordinated approach towards crime reduction.
Enhanced offender rehabilitation by developing tailored supervision plans.
Collaborated with social services, yielding seamless support provision to offenders.
Provided crisis intervention support promptly when required, mitigating potential risks effectively.
Assessed offender circumstances rigorously, ensuring appropriate referral to relevant service providers.
Organised regular meetings with offenders' families, strengthening their involvement in the rehabilitation process.
Conducted thorough home visits ensuring adherence to set curfews and restrictions.
Managed case files meticulously, resulting in accurate and timely reporting.
Conducted risk assessments for improved community safety measures.
Established strong rapport with probationers, fostering better understanding and trust.
Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
Collaborated with families to provide maximum support.
Maintained personal contact with offenders through office and community visits.
Determined appropriate supervision levels by conducting risk and needs assessments.
Maintained confidential case documentation in line with data protection regulations.
Monitored service user progress, escalating concerns for swift resolution.
Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
Prepared reports for legal action and provided evidence in court.
Community healthcare assistant
NHS
Corby, Northamptonshire
03.2022 - 02.2024
Facilitated successful recovery processes by assisting physical therapy sessions.
Provided emotional support to family members, eased their concerns during difficult times.
Alleviated patient anxiety with compassionate communication techniques.
Identified potential health risks in home environments, mitigated hazards effectively.
Administered injections and vaccinations under professional guidance; prevented spread of contagious diseases.
Delivered effective home-based support to elderly patients, enhanced their quality of life.
Coordinated with healthcare professionals for comprehensive patient care plans.
Maintained cleanliness, improved sanitary condition of patients' living areas.
Demonstrated proficiency in wound dressing procedures; ensured quick healing.
Improved patient comfort by providing personal care and assistance.
Assisted in the administration of medication for better health management.
Monitored vital signs to ensure overall wellbeing of patients.
Ensured timely transportation to medical appointments for maintaining treatment schedules.
Observed, monitored and recorded patients temperature, weight, pulse and respirations, interpreting results and taking appropriate action.
Managed crisis situations calmly and professionally.
Applied concise time-management to meet deadlines.
Delivered high-quality care to patients with palliative care needs in their own homes.
Completed all required paperwork, data collection and reports to monitor progress.
Developed and supported local health and wellbeing network.
Acquired and maintained knowledge of all company policies and procedures.
Returned calls, emails and faxes according to departmental policy.
Built and maintained helping relationships with individuals to aid general wellbeing.
Performed health assessments and contributed to ongoing health care of community.
Instructed family in use of medical products.
Nursing degree
de Montfort university
Leicester, Leicestershire
09.2020 - 11.2021
Attended ongoing training sessions to stay current on best nursing practices; enhanced service delivery standards.
Participated actively in interdisciplinary team meetings; contributed valuable insights from nursing perspective.
Collaborated with nursing staff, ensuring smooth transition between shifts.
Collaborated effectively with nursing staff to ascertain availability of required sterile supplies.
Developed patient care plans, including assessments, evaluations and nursing diagnoses.
Unfortunately due to unforeseen circumstances i was unable to complete this degree.
Carer
Sibertoft manor
Market Harborough, Leicestershire
04.2018 - 07.2020
Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
Facilitated communication between patients and their families for better understanding of care plan progressions.
Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
Regularly checked vital signs as part of ongoing monitoring of patient health status.
Responded swiftly to emergency situations, protecting patient well-being.
Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
Encouraged social interaction for improved mental health amongst residents.
Provided exceptional care to elderly patients by assisting with daily tasks.
Offered companionship to reduce feelings of loneliness in patients.
Ensured proper nutrition by preparing healthy meals for patients.
Assisted with mobility to ensure safety and prevent accidents.
Worked collaboratively with other carers to provide comprehensive service.
Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
Education
A-Levels - English Language and Literature, sociology and Geography
Robert Smyth Academy
Market Harborough, Leicestershire
09.2018 - 05.2020
GCSEs - English , Maths, Science, History, French, Geography
Welland Park Academy
Market Harborough, Leicestershire
09.2013 - 06.2018
Skills
Child protection awareness
Electronic monitoring systems
Interpersonal aptitude
Case report writing
Data privacy compliance
Substance abuse treatment knowledge
Domestic violence law
Professional ethics
Community networking
Criminal justice knowledge
Crisis de-escalation
Empathy and understanding
Case Management
Sensitive information handling
Microsoft Office proficiency
Effective negotiation
Motivational interviewing
Health and Safety
Public speaking
Exceptional communicator
Multidisciplinary teamwork
Security clearance
Social perceptiveness
Substance abuse
Case planning
Confident
High Organisational standards
Excellent time management
High work drive, always looking for areas to improve and develop skills
Ability to work well under pressure
Ability to work as part of a large or smaller team
Affiliations
Running
Dog training
Ice Baths
References
References available upon request.
Timeline
Probation services officer
HMPPS
02.2024 - Current
Community healthcare assistant
NHS
03.2022 - 02.2024
Nursing degree
de Montfort university
09.2020 - 11.2021
A-Levels - English Language and Literature, sociology and Geography
Robert Smyth Academy
09.2018 - 05.2020
Carer
Sibertoft manor
04.2018 - 07.2020
GCSEs - English , Maths, Science, History, French, Geography