Kate Caulfield Price

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• Managed complex caseload of individuals serving community and custodial sentences, ensuring effective rehabilitation while protecting public safety.
• Assess risk of harm, risk of reoffending, and safeguarding concerns, using professional judgement to inform decision-making and sentence planning.
• Develop, implement, and review risk management and sentence plans to support positive behavioural change and reduce reoffending.
• Prepare high-quality reports for courts, parole hearings, and other criminal justice agencies, providing evidence-based analysis and recommendations.
• Monitored compliance with court orders, licence conditions, and treatment requirements, initiating enforcement actions to uphold accountability.
• Deliver structured interventions and motivational work to address offending behaviour, including violence, substance misuse, emotional regulation, and problem-solving skills.
• Work closely with police, prisons, social services, housing providers, health services, and voluntary organisations to coordinate effective risk management and support services.
• Conducted home visits and face-to-face appointments to assess individual circumstances, track progress, and identify emerging risks or needs for timely intervention.
• Support individuals to access accommodation, employment, education, training, and healthcare services to promote successful reintegration into the community.
• Maintain accurate case records and ensure compliance with legislation, national standards, and organisational policies.
• Manage sensitive and confidential information while exercising sound professional judgement in complex and high-risk situations.
• Promote safeguarding and victim safety through proactive information sharing and multi-agency collaboration.
• Facilitated review meetings to ensure collaborative decision-making and effective case management. and presented case updates.
• Delivered one-to-one counselling sessions to address individual needs and barriers to successful reintegration.
• Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
• Partnered with social service agencies and healthcare providers on individual client plans.
• Directed emergency response in crisis situations to diffuse tensions and prevent violence.
• Assembled and categorised case records to facilitate efficient access during legal processes. and reports for legal proceedings.

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• Managed customer enquiries, complaints, and feedback, resolving issues professionally while maintaining positive customer relationships and satisfaction.
• Supervised daily operations of busy leisure facility, maintaining high standards in customer service, health and safety, and operational efficiency.
• Led, supported, and developed staff teams, including duty management, recruitment, induction, training, and performance supervision.
• Coordinated bookings, activities, and events to optimise service delivery and improve customer experience.
• Ensured compliance with health and safety legislation, risk assessments, and organisational policies.
• Liaised with contractors, suppliers, customers, and external stakeholders to ensure the effective delivery of services.
• Oversaw procurement processes, supplier relationships, stock control, and inventory management to ensure operational requirements were met and value for money was achieved.
• Processed invoices, monitored expenditure, and maintained accurate financial and administrative records to support budget management and operational reporting.
• Produced operational and financial reports, supporting service improvement initiatives that increased facility usage and enhanced overall performance.