Afia Nasir
Solihull,West Midlands
Summary
Dynamic and motivated young professional currently studying towards A levels with complimentary experience in customer service obtained from working in a retail environment. Predicted to receive excellent grades in A Level Biology, Chemistry, Economics and Religious Studies.
An active member of the school debate club, dedicated to both personal and professional development. Helpful and resourceful with great record of success in customer-centred environments.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Charity shop volunteer
Barnardo's
Solihull, West Midlands
11.2024 - Current
- Warmly greet customers, and assist them with any inquiries, delivering outstanding service from store arrival to departure.
- Efiiciently clean and tidy storefronts for good first impressions and to keep the shop organised
- Receive and efficiently store and sort hundreds of new stock and donations in appropriate locations
- Process, label and display donations quickly and in an efficient manner to maximise sales opportunities.
Food bank volunteer
Sparkhill foodbank
Birmingham, West Midlands
07.2024 - 09.2024
- Collaboratively worked in a team to ensure that all received food donations were effectively sorted stored.
- Maintained clean, organised and well-stocked food pantry.
- Delivered food parcels to those unable to attend distribution centre.
Work experience placement
Lloyds Pharmacy
Birmingham, West Midlands
04.2023 - 04.2023
- Assisted in monitoring inventory and managing stock levels as well as sorting incoming orders
- Helped the pharmacists with dispensing by printing prescription labels
- Observed different pharmacy staff interacting with customers and answering different queries regarding a variety of medications
- Was involved in working at the till and effectively handled small customer queries
Education
GCSEs - Maths, English (Language and Literature), Drama, Spanish, German, History, RS
King Edward VI Camp Hill School for Girls
Birmingham 09.2019 - 06.2024
A-Levels - Biology, Chemistry, Economics, Religious Studies
King Edward VI Camp Hill School for Girls
BirminghamSkills
- Customer Service
- Communication
- Team collaboration
- Time management
- IT use
- Stock management
Affiliations
- Table tennis
- Guitar
- Photography
Languages
English
Native
Urdu
Fluent
Spanish
Intermediate
References
References available upon request.
Timeline
Charity shop volunteer
Barnardo's
11.2024 - Current
Food bank volunteer
Sparkhill foodbank
07.2024 - 09.2024
Work experience placement
Lloyds Pharmacy
04.2023 - 04.2023
GCSEs - Maths, English (Language and Literature), Drama, Spanish, German, History, RS
King Edward VI Camp Hill School for Girls
09.2019 - 06.2024
A-Levels - Biology, Chemistry, Economics, Religious Studies
King Edward VI Camp Hill School for Girls
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