Adebunmi Ismail-Abimbola
Aberystwyth
Summary
Compassionate and empathetic professional with strong background in providing support and care. Proven ability to build trusting relationships and communicate effectively. Skilled in problem-solving and maintaining calm and reassuring presence in challenging situations. Always ready to go extra mile to ensure comfort and well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Team Member
The Expresscafe
01.2024 - 03.2025
- Worked with front-of house team to coordinate fast,fresh deliveries in line with professional reputation.
- Conducted effective pre-shift meetings, motivating the team for front-of-house staff to provide outstanding customer service, boosting customer satisfaction.
- Maintained a clean and organised front-of-house area for a welcoming environment.
- Oversaw front-of-house personnel to maintain adequate staffing and minimise overtime.
- Collaborated closely with serving staff, ensuring seamless communication between kitchen and front-of-house.
- Performed additional tasks to keep the dining area running smoothly.
Care and Support Worker
First Grade Care
02.2024 - 07.2024
- Assisted clients with personal hygiene tasks, respecting their privacy and promoting self-esteem.
- Helping vulnerable people to live happy, independent lives.
- Ensured clients' confidentiality.
- Ensure daily maintenance activities were aligned with scheduled requirements.
- Assisted with household tasks, including cleaning, laundry, and meal preparation, to support clients in maintaining their independence.
- Administered personal care and support to elderly residents, enhancing their daily living comfort and dignity.
- Provided emotional support and companionship, building trust and rapport with clients to improve their mental well-being.
Operations Assistant
Marks & Spencer
11.2023 - 01.2024
- Supported daily store operations in a high-volume retail environment.
- Assisted with stock management and inventory control.
- Contributed to maintaining high standards of customer service.
- Maintained an organised work environment for improved productivity.
- Carried out back-of-house maintenance for clear, easy-to-navigate stockroom management.
- Handled high-pressure situations calmly, keeping store operations seamless during peak hours.
- Adhere to health and safety guidelines for a safe working environment.
- Promptly resolved queries for enhanced customer satisfaction.
Volunteer Support Worker
Oriade Care home
06.2021 - 06.2022
- Communicated with senior support workers to obtain details on scheduled appointments and daily tasks.
- Assisted support workers provide care, support and guidance to those struggling with mental health issues.
- Assisted senior support workers with planning and developing care plans for different patients.
- Monitored and reported changes in service users' conditions, facilitating timely adjustments to their care plans.
- Maintained excellent client relationships by providing a helpful, supportive, friendly and proactive approach.
Education
Master of Business Administration -
Aberystwyth University
2024
Bachelor of Science - Business Administration
Kogi State University
2016
A-Levels -
New Era College
2010
Skills
- Behavioural Management
- Manual handling
- Use of medical equipment
- Housekeeping tasks
- Dementia care knowledge
- Mental health support
- Adaptability to patient needs
- Health and Safety Compliance
- Personal hygiene assistance
- Elderly care
- Caring for vulnerable adults
- Money handling
- Cleanliness
- Order taking
- Allergy awareness
- Safe food handling
Certification
- Adult Social Care
- Mental health awareness
- Manual handling
- Food safety and hygiene
- Health , safety and compliance
- First aid
Education
other,other,other
Timeline
Care and Support Worker
First Grade Care
02.2024 - 07.2024
Front of House Team Member
The Expresscafe
01.2024 - 03.2025
Operations Assistant
Marks & Spencer
11.2023 - 01.2024
Volunteer Support Worker
Oriade Care home
06.2021 - 06.2022
Bachelor of Science - Business Administration
Kogi State University
A-Levels -
New Era College
Master of Business Administration -
Aberystwyth University
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