Gemma Atkinson
Leeds
Summary
Experience in customer service with a proven ability to adapt to changing team dynamics and daily challenges. I am skilled in identifying and resolving customer needs efficiently. I am passionate about working with children, having gained extensive experience through various placements, with all ages and abilities.
Overview
3
3
years of professional experience
Work history
Front of House Staff
Snape Maltings
Snape, Suffolk
06.2022 - 06.2025
In this role I performed multiple roles as front of house staff, such as waitress, stock handler, barista and KP. Contributed to successful events, including weddings and concerts for musicians. I took on team leader duties during peak times, to help the team and enhance my leadership experience.
Camp Counsellor
Camp Wayne for Girls
, PA, USA
06.2025 - 08.2025
At camp I supervised daily routines for 14 campers, ensuring proper nutrition, hygiene and sleep. Helping them to manage conflict, promote positive attitudes and collaborative team environments. During the day I was in charge of conducting cooking sessions to teach safe culinary skills.
Education
GCSE -
Farlingaye High School
Suffolk 09.2019 - 07.2021
Diploma of Higher Education - Health and Social Care
Suffolk One College
Suffolk 09.2021 - 07.2023
Degree - Childhood Studies
Leeds Beckett University
Leeds 09.2024 -
Skills
- Teamwork
- Adaptability and Flexibility
- Identifying customer needs
- Working in fast paced environments
- Patient and Perseverant
- Behavioural Management
- Child development knowledge
Timeline
Camp Counsellor
Camp Wayne for Girls
06.2025 - 08.2025
Degree - Childhood Studies
Leeds Beckett University
09.2024 -
Front of House Staff
Snape Maltings
06.2022 - 06.2025
Diploma of Higher Education - Health and Social Care
Suffolk One College
09.2021 - 07.2023
GCSE -
Farlingaye High School
09.2019 - 07.2021