Summary
Overview
Work History
Education
Skills
Timeline
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Alex Colne

West Byfleet

Summary

Customer service assistant with experience at Tesco, known for clear communication and reliable teamwork in fast-paced store environments. Confident in stock control, cash handling, and supporting customers during peak trading periods. Experienced in upselling and maintaining food safety standards.

Overview

7
7
years of professional experience

Work History

Customer Assistant

Tesco
11.2022 - 12.2024
  • Managed shelf replenishment and rotated stock in chillers, freezers, and displays.
  • Assisted customers in locating items and answered product-related queries.
  • Handled damaged or expired items responsibly, applying to store policies.
  • Maintained an orderly workplace by removing bulk packaging and recycling cardboard.
  • Taking stock to and from the warehouse.
  • Interacting and helping customers.
  • Operated checkouts and self-service areas, handling cash, card.
  • Provided cover in different departments as needed (e.g. bakery, Click+Collect).
  • Received positive customer feedback and recognition from supervisors for maintaining service quality during peak periods.

Barista

Marks and Spencer Cafe
10.2020 - 07.2022
  • Prepared and served a variety of hot and cold beverages.
  • Operated espresso machines and grinders.
  • Maintained cleanliness and hygiene across workstations and customer areas, like cleaning tables.
  • Delivered fast, friendly customer service.
  • Handled cash and card transactions accurately using POS systems.
  • Followed health and safety procedures including allergen guidelines.
  • Upsold seasonal drinks and food items to boost daily sales.

Kitchen Assistant

Young's Kitchen
01.2018 - 01.2019
  • Assisted chefs by prepping ingredients (chopping, portioning, assembling dishes).
  • Ensured compliance with food safety regulations (United Kingdom) and hygiene requirements.
  • Cleaned kitchen surfaces, utensils, and equipment promptly.
  • Washed dishes and made sure utensils were ready for use.
  • Assisted with stock deliveries and correct storage of ingredients.
  • Supported the chefs during busy periods.

Education

GCSE - Food & Catering

Richmond College
London
08-2018

GCSE - Computer Science & Biology

St John The Baptist
Woking
08-2017

Skills

  • Customer care
  • Communication
  • Teamwork
  • Inventory control
  • Cash handling
  • Barista
  • POS systems
  • Food safety
  • Sales techniques

Timeline

Customer Assistant

Tesco
11.2022 - 12.2024

Barista

Marks and Spencer Cafe
10.2020 - 07.2022

Kitchen Assistant

Young's Kitchen
01.2018 - 01.2019

GCSE - Food & Catering

Richmond College

GCSE - Computer Science & Biology

St John The Baptist
Alex Colne