Compassionate individual seeking to contribute to well-being of others in Care Support Worker role. Excellent communication and problem-solving skills, coupled with strong ability to build rapport and provide emotional support. Aim to enhance quality of life for service users by delivering attentive and thoughtful care.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Healthcare Support Worker
Quality Care
Edinburgh, United Kingdom
04.2025 - 09.2025
Delivered daily personal care (bathing, grooming, toileting) to over 20+ elderly and disabled service users, consistently maintaining dignity and promoting independence.
Supported service users with varying level of physical ability in mobility and manual handling, reducing fall risk incidents through proper technique and vigilance.
Developed strong rapport with service user by delivering compassionate care tailored to individual needs.
Assisted in maintaining social activities for elderly which resulted in enhanced mood levels and overall happiness.
Facilitated open lines of communication between patients, families and medical staff ensuring comprehensive understanding of care processes.
Assisted service user with daily living activities ensuring comfort and dignity maintained.
Provided emotional support and companionship to enhance service users' overall wellbeing.
Healthcare Support Worker
Agape Care Agency
London, United Kingdom
08.2023 - 03.2024
Delivered direct care and support to 20+ clients daily, including personal care, medication reminders, and mobility assistance.
Provided mobility support and manual handling for clients with varying levels of physical ability, using acceptable technique and vigilance to reduce fall risk incidents.
Helped with meal preparation, housekeeping, and other routine tasks, ensuring top-notch cleanliness and organization rating in client homes.
Demonstrated empathy and understanding in interactions with clients and families, receiving very high positive feedback rating from client satisfaction surveys.
Supported daily living activities for individuals, promoting independence and dignity.
Housekeeping Assistant (Part-Time)
Regent Hotel
Edinburgh
05.2023 - 10.2023
Maintained hygiene standards across 30+ rooms and public areas daily, achieving consistent high guest satisfaction ratings.
Reported and followed up on maintenance issues, ensuring guest safety and reducing downtime.
Provided flexible shift coverage during peak occupancy periods, contributing to 100% departmental staffing reliability.
Cleaning Operative (Part-Time)
Atlas (David Lloyd Club)
Edinburgh
02.2023 - 06.2023
Ensured cleanliness of gym facilities, restrooms, and communal spaces for over 500 daily visitors in fast-paced environment.
Performed scheduled deep cleaning, including carpets, windows, and equipment sanitisation, thereby reducing customer complaints.
Maintained equipment and chemical inventory, contributing to improved safety and operational efficiency.
Site Maintenance Officer
CHEC
Lagos, Nigeria
01.2019 - 01.2023
Monitored and maintained hygiene standards in accordance with company policies and regulatory requirements.
Conducted regular inspections of site facilities to identify and report any maintenance issues, and reported potential health hazards to site management team.
Ensured all facilities are well-maintained, functional, and meet regulatory standards.
Identify potential health hazards and report them to site management team.
Education
MSc - Management
University of Dundee
Dundee,Scotland
01.2023 - 12.2024
B-Tech - Physics
Federal University of Technology
Akure, Ondo State
09.2013 - 11.2018
Senior School Certificate (SSCE) - Science
The Gospel Faith Mission Int'l Comprehensive High School
Lagos/Nigeria
09.2004 - 06.2010
Skills
Mental health and disability assistance
Health and safety compliance
Effective communication and empathy
Team collaboration
Mobility assistance and manual handling
Time management and efficiency
COSHH compliance
Safeguarding practices
Hoist operation
Emotional support strategies
Compassionate care techniques
Personal hygiene support
Infection prevention and control
Certification
Health and Social care
First Aid
Manual Handling Training
Safeguarding Adults and Children
Infection Prevention and Control
Food Hygiene & Safety Certification
Dementia Awareness Training
Equality and Diversity Training
Mental Health Awareness
Languages
English
Advanced
References
References available upon request.
Timeline
Healthcare Support Worker
Quality Care
04.2025 - 09.2025
Healthcare Support Worker
Agape Care Agency
08.2023 - 03.2024
Housekeeping Assistant (Part-Time)
Regent Hotel
05.2023 - 10.2023
Cleaning Operative (Part-Time)
Atlas (David Lloyd Club)
02.2023 - 06.2023
MSc - Management
University of Dundee
01.2023 - 12.2024
Site Maintenance Officer
CHEC
01.2019 - 01.2023
B-Tech - Physics
Federal University of Technology
09.2013 - 11.2018
Senior School Certificate (SSCE) - Science
The Gospel Faith Mission Int'l Comprehensive High School