Janet Chonta
Banbury,Oxfordshire
Summary
Seasoned professional in healthcare industry with experience of three years with the focus on providing compassionate and comprehensive support to individuals requiring care. Capable of delivering high quality personal and medical assistance, utilising in-depth knowledge of health and safety protocols. Emphasise on building strong relationships with patients and their families, fostering environment of empathy and respect with the knowledge and certification of phlebotomy and IV Cannulation
Overview
8
8
years of professional experience
23
23
years of post-secondary education
Work history
Healthcare support worker
Goldsmith Personnel
Chipping Norton, Oxfordshire
01.2024 - Current
- Facilitated social activities for patients, boosting morale and wellbeing.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Assisted medical staff with routine clinical procedures, enhancing efficiency.
- Practised infection control standards to maintain patient health and safety.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Attended mandatory training courses on regular basis to keep skills updated.
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- wound dressing
- Vital monitoring
- Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
- Submitted reports to manager regarding status of client.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Positioned, lifted and transported patients with limited mobility.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Healthcare support worker
Siete care
Banbury, Oxfordshire
01.2023 - 12.2023
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained confidentiality and compliance standards for optimised patient care.
- Submitted reports to manager regarding status of client.
- Monitored client health conditions and reported immediate issues to manager.
- Updated families regularly on patient progress and treatment plan changes.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings
- Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
Community Support Worker
Zambia Youth Network
, Zambia
11.2017 - 03.2019
- Promoted inclusion, maintaining positive links with variety of community organisations.
- Encouraged people to make choices and life decisions in line with MentalCapacity Act requirements.
- Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures.
- Built positive working relationships with colleagues, families and external organisations and professionals.
- Developed warm and positive relationships with users, resulting in excellent satisfaction scores.
- Improved quality of life by supporting various aspects of personal care, including bathing and grooming.
- Facilitated nutritional assessment through accurate updating of food and fluid intake charts.
- Encouraged social participation by accompanying users to social activities and community events.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Built positive, productive client relationships for enhanced social support.
- Completed detailed record keeping duties ensuring accurate documentation of client progress.
- Supported individuals in crisis situations, ensuring safety and stability at all times.
Education
Certificate - phlebotomy
Lead Academy
Birmingham 05.2025 - 05.2025
Certificate - IV Cannulation
Lead Academy
Birmingham 07.2025 - 07.2025
Primary ceritificate - primary education
Ndelela Primary school
Copperbelt Zambia 01.1996 - 12.2006
High school - Certificate
Luanshya Girls High school
Copperbelt, Zambia 01.2000 - 12.2006
NVQ Level 3 - Adult care
London college of professional's
London 01.2024 - 02.2025
Certificate - First Aid
Zambia Red cross
Copperbelt Zambia 06.2020 - 07.2020
Certificate - Community development and social care
Zambia youth ministry network
Copperbelt Zambia 01.2019 - 12.2020
Diploma - ICT with Education psychology
Technical vocational teachers college
Copperbelt Zambia 04.2018 - 10.2020
Skills
- Activities of Daily Living
- Social care
- IV Cannulation
- Phlebotomy knowledge
- Care management
- Disability care
- Meal preparation
- Medication administration
- Safeguarding knowledge
- Basic life support
- Patient handling and positioning
- Specimen collection
- Healthcare ethical standards compliance
- Mobility assistance proficiency
- Physiotherapy assistance
- Palliative care experience
- Patient safety training
- First Aid
- Hoist operation
- Manual handling training
- Health and Safety Compliance
- Patient record keeping
- Mental health support
- Patient observations
- Wound dressing
- Prescription administration
- Vital Monitoring
- Compression stocking
- Incontinence support
Languages
English
Beginner
English
Elementary
Personal Information
Custom
1,A1
Timeline
Certificate - IV Cannulation
Lead Academy
07.2025 - 07.2025
Certificate - phlebotomy
Lead Academy
05.2025 - 05.2025
Healthcare support worker
Goldsmith Personnel
01.2024 - Current
NVQ Level 3 - Adult care
London college of professional's
01.2024 - 02.2025
Healthcare support worker
Siete care
01.2023 - 12.2023
Certificate - First Aid
Zambia Red cross
06.2020 - 07.2020
Certificate - Community development and social care
Zambia youth ministry network
01.2019 - 12.2020
Diploma - ICT with Education psychology
Technical vocational teachers college
04.2018 - 10.2020
Community Support Worker
Zambia Youth Network
11.2017 - 03.2019
High school - Certificate
Luanshya Girls High school
01.2000 - 12.2006
Primary ceritificate - primary education
Ndelela Primary school
01.1996 - 12.2006
Similar Profiles
MANSI PATELMANSI PATEL
Health care assistant at Goldsmith Personnel LimitedHealth care assistant at Goldsmith Personnel Limited
KYSHA K GARRETTKYSHA K GARRETT
School Counselor Intern at Goldsmith Schiffman Elementary SchoolSchool Counselor Intern at Goldsmith Schiffman Elementary School
Karter GoldsmithKarter Goldsmith
Lawn Care Specialist at Goldsmith Lawn CareLawn Care Specialist at Goldsmith Lawn Care
Bharat BajgaiBharat Bajgai
Assistant manager at Domino's PizzaAssistant manager at Domino's Pizza
Umer KhattakUmer Khattak
Supply Teaching Assistant at Monarch EducationSupply Teaching Assistant at Monarch Education