Abi Kennedy
Glasgow ,South Lanakshire
Summary
Front of House Waiter experienced in delivering exceptional customer experiences within fast-paced environments. Facilitated smooth service through effective collaboration with kitchen and bar staff while maintaining a clean and organised dining area. Brought positive energy to every interaction, ensuring customer needs were met promptly and professionally.
Overview
2
2
years of professional experience
Work History
Front of House Waiter
The Music Room Bar and Restaurant
GLASGOW, South Lanarkshire
01.2025 - Current
- Greeted customers on arrival and organised table assignments to enhance guest experience.
- Prepared tables and ensured sufficient cutlery to facilitate smooth service operations.
- Maintained cleanliness and orderliness in the dining area, adhering to health and safety protocols.
- Collaborated with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Assisted customers with special needs by providing tailored support and resources.
- Processed payments efficiently, handling cash, card transactions, and issuing receipts with accuracy.
- Prepared float and till, ensuring accurate cash handling at start and end of shifts.
Education
National 5 -
Larkhall Academy
Glasgow 2022 - 2028
Skills
- Table preparation
- Reservation management
- Cash handling
- Till reconciliation
- Customer service
- Special needs assistance
- Problem-solving
- Decision making
- Team collaboration
- Teamwork
- Friendly demeanour
- Patient and calm nature
Timeline
Front of House Waiter
The Music Room Bar and Restaurant
01.2025 - Current
National 5 -
Larkhall Academy
2022 - 2028