Kris Garden
Edinburgh,City of Edinburgh
Summary
Skilled professional specializing in communication and customer service, with a proven track record of efficient problem-solving. Demonstrates flexibility in managing diverse tasks and adapting to changing environments. Committed to driving success and pursuing growth opportunities.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
Security Door Supervisor
Security Scotland Ltd
Edinburgh
07.2025 - Current
- Recorded incident reports accurately following events.
- Created a secure and welcoming environment for patrons.
- Responded swiftly to incidents, effectively preventing escalation.
- Collaborated with colleagues to enhance team efficiency.
- Participated in staff training sessions for ongoing professional development.
- Delivered exceptional customer service while resolving disputes professionally.
- Managed challenging individuals or groups, ensuring peace and order.
Event safety and Security steward
G4S
Edinburgh
10.2017 - 07.2025
- Prioritised health and safety by providing first aid assistance when necessary.
- Responded swiftly to disturbances while maintaining professionalism and composure.
- Utilised conflict management skills to achieve peaceful resolutions in challenging situations.
- Documented detailed incident reports following security breaches or disturbances.
Customer sales assistant
Asda
Edinburgh
02.2025 - 05.2025
- Handled high-pressure situations efficiently, ensuring customer satisfaction during peak hours.
- Collaborated with team members to maintain seamless store operations.
- Enhanced customer relations by addressing queries and concerns promptly.
- Resolved customer complaints professionally and amicably. Operated till systems smoothly, streamlining the checkout process for customers.
Warehouse assistant
UPS
Edinburgh
10.2023 - 12.2023
- Facilitated fluid operations with cooperative teamwork.
- Sorted incoming products for efficient storage and distribution.
- Utilised strong physical stamina for heavy lifting tasks.
- Contributed to achieving targets through consistent hard work.
Night Duty Supervisor
Hostelling Scotland
Edinburgh
06.2022 - 09.2022
- Monitored CCTV systems to maintain safety across premises.
- Managed night shift operations to ensure seamless hostel activities.
- Welcomed late-night guests, facilitating a swift check-in process.
- Resolved complaints and queries effectively to enhance guest satisfaction.
Kitchen porter
Salerno Pizza
Edinburgh
05.2022 - 06.2022
- Kept a safe working environment by following all health and safety regulations.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
Construction labourer
ASA Recruitment
Edinburgh
06.2014 - 08.2015
- Contributed to team productivity with diligent manual labour tasks.
- Removed debris from construction sites, improving workplace safety.
- Assisted in the assembly of scaffolding, ensuring a stable working environment.
- Undertook minor carpentry duties with an aim towards precise result.
Telephone interviewer
Ipsos MORI
Edinburgh
10.2013 - 04.2014
- Ensured quality control through meticulous data entry and thorough record-keeping.
- Adapted interview guides based on client feedback to enhance effectiveness.
- Implemented a polite yet assertive approach to manage uncooperative respondents.
- Proactively sought post-interview feedback to drive continuous performance improvement.
Assistant Manager
Hoppo Backpackers Ltd
Dundee
11.2011 - 10.2012
- Delegated tasks to team members, efficiently improving overall productivity.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Monitored sales performance, regularly adjusting strategies as required.
- Managed daily operations to ensure smooth running of the Hostel.
Shop assistant
Marks & Spencer
Edinburgh
04.2008 - 06.2010
- Warmly greeted each customer, fostering a friendly shopping environment.
- Managed shop floor stock levels to ensure product availability.
- Efficiently handled cash register operations for precise transactions.
- Assisted customers in locating items to improve their shopping experience.
- Collaborated with team members during peak periods to maintain service quality.
Education
Bachelor of Arts - Television
Edinburgh Napier University
Edinburgh 09.2019 - 05.2022
Foundation Degree in Arts - Outside Broadcasting
Edinburgh college
Edinburgh 09.2017 - 06.2018
Higher National Diploma - Audio Visual Technology
Edinburgh College
Edinburgh 09.2014 - 06.2016
Skills
- Communication excellence
- Customer Service
- Keen problem solver
- Flexibility in task handling
- First Aid & CPR trained
- Excellent IT proficiency
Timeline
Security Door Supervisor
Security Scotland Ltd
07.2025 - Current
Customer sales assistant
Asda
02.2025 - 05.2025
Warehouse assistant
UPS
10.2023 - 12.2023
Night Duty Supervisor
Hostelling Scotland
06.2022 - 09.2022
Kitchen porter
Salerno Pizza
05.2022 - 06.2022
Bachelor of Arts - Television
Edinburgh Napier University
09.2019 - 05.2022
Event safety and Security steward
G4S
10.2017 - 07.2025
Foundation Degree in Arts - Outside Broadcasting
Edinburgh college
09.2017 - 06.2018
Higher National Diploma - Audio Visual Technology
Edinburgh College
09.2014 - 06.2016
Construction labourer
ASA Recruitment
06.2014 - 08.2015
Telephone interviewer
Ipsos MORI
10.2013 - 04.2014
Assistant Manager
Hoppo Backpackers Ltd
11.2011 - 10.2012
Shop assistant
Marks & Spencer
04.2008 - 06.2010