Kris Garden
Edinburgh,City of Edinburgh
Summary
Skilled professional specializing in communication and customer service, with a proven track record of efficient problem-solving. Demonstrates flexibility in managing diverse tasks and adapting to changing environments. Committed to driving success and pursuing growth opportunities.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
Security Door Supervisor
Security Scotland Ltd
Edinburgh
2025.07 - Current
- Recorded incident reports accurately following events.
- Created a secure and welcoming environment for patrons.
- Responded swiftly to incidents, effectively preventing escalation.
- Collaborated with colleagues to enhance team efficiency.
- Participated in staff training sessions for ongoing professional development.
- Delivered exceptional customer service while resolving disputes professionally.
- Managed challenging individuals or groups, ensuring peace and order.
Event safety and Security steward
G4S
Edinburgh
2017.10 - 2025.07
- Prioritised health and safety by providing first aid assistance when necessary.
- Responded swiftly to disturbances while maintaining professionalism and composure.
- Utilised conflict management skills to achieve peaceful resolutions in challenging situations.
- Documented detailed incident reports following security breaches or disturbances.
Customer sales assistant
Asda
Edinburgh
2025.02 - 2025.05
- Handled high-pressure situations efficiently, ensuring customer satisfaction during peak hours.
- Collaborated with team members to maintain seamless store operations.
- Enhanced customer relations by addressing queries and concerns promptly.
- Resolved customer complaints professionally and amicably. Operated till systems smoothly, streamlining the checkout process for customers.
Warehouse assistant
UPS
Edinburgh
2023.10 - 2023.12
- Facilitated fluid operations with cooperative teamwork.
- Sorted incoming products for efficient storage and distribution.
- Utilised strong physical stamina for heavy lifting tasks.
- Contributed to achieving targets through consistent hard work.
Night Duty Supervisor
Hostelling Scotland
Edinburgh
2022.06 - 2022.09
- Monitored CCTV systems to maintain safety across premises.
- Managed night shift operations to ensure seamless hostel activities.
- Welcomed late-night guests, facilitating a swift check-in process.
- Resolved complaints and queries effectively to enhance guest satisfaction.
Kitchen porter
Salerno Pizza
Edinburgh
2022.05 - 2022.06
- Kept a safe working environment by following all health and safety regulations.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
Construction labourer
ASA Recruitment
Edinburgh
2014.06 - 2015.08
- Contributed to team productivity with diligent manual labour tasks.
- Removed debris from construction sites, improving workplace safety.
- Assisted in the assembly of scaffolding, ensuring a stable working environment.
- Undertook minor carpentry duties with an aim towards precise result.
Telephone interviewer
Ipsos MORI
Edinburgh
2013.10 - 2014.04
- Ensured quality control through meticulous data entry and thorough record-keeping.
- Adapted interview guides based on client feedback to enhance effectiveness.
- Implemented a polite yet assertive approach to manage uncooperative respondents.
- Proactively sought post-interview feedback to drive continuous performance improvement.
Assistant Manager
Hoppo Backpackers Ltd
Dundee
2011.11 - 2012.10
- Delegated tasks to team members, efficiently improving overall productivity.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Monitored sales performance, regularly adjusting strategies as required.
- Managed daily operations to ensure smooth running of the Hostel.
Shop assistant
Marks & Spencer
Edinburgh
2008.04 - 2010.06
- Warmly greeted each customer, fostering a friendly shopping environment.
- Managed shop floor stock levels to ensure product availability.
- Efficiently handled cash register operations for precise transactions.
- Assisted customers in locating items to improve their shopping experience.
- Collaborated with team members during peak periods to maintain service quality.
Education
Bachelor of Arts - Television
Edinburgh Napier University
Edinburgh 2019.09 - 2022.05
Foundation Degree in Arts - Outside Broadcasting
Edinburgh college
Edinburgh 2017.09 - 2018.06
Higher National Diploma - Audio Visual Technology
Edinburgh College
Edinburgh 2014.09 - 2016.06
Skills
- Communication excellence
- Customer Service
- Keen problem solver
- Flexibility in task handling
- First Aid & CPR trained
- Excellent IT proficiency
Timeline
Security Door Supervisor
Security Scotland Ltd
2025.07 - Current
Customer sales assistant
Asda
2025.02 - 2025.05
Warehouse assistant
UPS
2023.10 - 2023.12
Night Duty Supervisor
Hostelling Scotland
2022.06 - 2022.09
Kitchen porter
Salerno Pizza
2022.05 - 2022.06
Bachelor of Arts - Television
Edinburgh Napier University
2019.09 - 2022.05
Event safety and Security steward
G4S
2017.10 - 2025.07
Foundation Degree in Arts - Outside Broadcasting
Edinburgh college
2017.09 - 2018.06
Higher National Diploma - Audio Visual Technology
Edinburgh College
2014.09 - 2016.06
Construction labourer
ASA Recruitment
2014.06 - 2015.08
Telephone interviewer
Ipsos MORI
2013.10 - 2014.04
Assistant Manager
Hoppo Backpackers Ltd
2011.11 - 2012.10
Shop assistant
Marks & Spencer
2008.04 - 2010.06