Summary
Overview
Work History
Education
Skills
Timeline
Generic
Abbas Ahmed

Abbas Ahmed

London Ilford

Summary

Talented Advance engineer with excellent issue and conflict resolution skills, bringing more than 13 years of experience driving team and organisational success. Highly effective and knowledgeable in process improvement and inventory control. Dependable with strong work ethic and good communication skills. Possesses keen attitude to keep up with latest technological advances in data and telecoms. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

14
14
years of professional experience

Work History

Covering Patch Lead

Openreach
London, London
01.2024 - Current
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Guided and coached engineers to achieve individual growth.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Managed over 20 engineers and increased productivity by 35%

Advance Engineer

Openreach
London
03.2011 - Current
  • Handled regular repairs and maintenance for information and communications equipment.
  • Ran cables to connect devices, equipment and power sources to newly installed systems.
  • Set up virtual private networks for private and business customers.
  • Operated manual or powered digging equipment to prepare sites for installation work.
  • Assisted customers to identifying and correcting problems with installed equipment and systems.
  • Documented installation, maintenance and repair activities for technical tracking and billing requirements.
  • Monitored performance of complex telecommunications networks to proactively identify concerns and correct normal problems.
  • Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
  • 91% success rate

Education

NVQ Level 3 - ICT Systems & Principles

City and Islington College
London
09.2013

NVQ Level 3 - IT & Telecoms professionals

City and Islington College
London
09.2013

Skills

  • Civils avoidance
  • N11 Accredited
  • Training and Development
  • Presentation
  • Coaching
  • Leadership
  • Communication
  • Problem Solving

Timeline

Covering Patch Lead

Openreach
01.2024 - Current

Advance Engineer

Openreach
03.2011 - Current

NVQ Level 3 - ICT Systems & Principles

City and Islington College

NVQ Level 3 - IT & Telecoms professionals

City and Islington College
Abbas Ahmed