Aaliyah Smith
Summary
Friendly and reliable university student currently working in a busy takeaway. Experienced in taking customer orders, preparing food and drinks, and working in a fast-paced environment. Confident communicating with customers and working as part of a team. Looking for a role in hospitality.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Front of house team member
Zees Peri Peri Portlethen
Portlethen, Aberdeenshire
2024.11 - Current
- Provide friendly and professional customer service in busy takeaway environment.
- Take customer orders in person and over the phone, ensuring accuracy and efficiency.
- Handle customer enquiries and resolve issues in a calm and professional manner.
- Acquired knowledge of menu items to assist customers with tailored recommendations and dietary queries.
- Maintain clean, organised, and welcoming customer area, contributing to positive dining experience.
- Work efficiently as part of a team during busy service periods.
- Prepare desserts and milkshakes while maintaining high food hygiene and presentation standards.
- Process cash and card payments accurately.
- Follow food hygiene, health and safety, and cleanliness procedures at all times.
Education
Bachelor of Laws - Law
University of Aberdeen
Aberdeen 2025.09 -
Scottish Qualifications Certificate -
Portlethen Academy
Portlethen, Aberdeenshire 2020.08 - 2025.08
Skills
- Customer service
- Communication
- Working in a fast-paced environment
- Teamwork
- Time management
- Cash handling
- Food preparation
- Food hygiene standards
- Attention to detail
- Professionalism and etiquette
Timeline
Bachelor of Laws - Law
University of Aberdeen
2025.09 -
Front of house team member
Zees Peri Peri Portlethen
2024.11 - Current
Scottish Qualifications Certificate -
Portlethen Academy
2020.08 - 2025.08