Aabel George Anil
Bath,Bath and North East Somerset
Summary
Hardworking Shift Leader with proven experience planning and coordinating large departments to achieve KPIs. Collaborative team player driving productivity and performance through motivation and morale building.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Shift leader
McDonald's
Bath, Bath and North East Somerset
2025.11 - Current
- Facilitated positive work culture through open communication and feedback sessions.
- Prioritised tasks during busy periods to ensure timely delivery of orders or services.
- Implemented new procedures which boosted overall productivity.
- Fostered teamwork amongst employees, enhancing workplace synergy and morale.
- Coordinated employee tasks to meet business objectives efficiently.
- Oversaw stock inventory, mitigating risk of shortages or overstock situations.
- Managed opening or closing procedures during shifts for seamless transition between different teams on duty.
- Provided thorough training to new employees, enhancing their job competence quickly.
Crew trainer
McDonald's
Bath, Bath and North East Somerset
2024.08 - 2025.11
- Implemented new staff orientation programme for quicker integration into the team.
- Created an inclusive workplace culture through diversity awareness education across all teams.
- Ensured adherence to company standards with meticulous instruction.
- Provided one-to-one coaching, improving overall job competence among new hires.
- Fostered work ethics in trainees, leading to greater responsibility among crew members.
- Maintained health and safety regulations with regular training updates to the crew.
- Delivered comprehensive training for improved customer service skills.
- Improved employee retention rates by setting clear expectations during initial training period.
Crew member
McDonald's
Bath, Bath and North East Somerset
2023.08 - 2024.08
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Participated in regular stock takes helping manage supplies efficiently.
- Provided personalised customer service fostering loyalty amongst clients.
- Handled high-pressure situations calmly providing solutions promptly.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Resolved customer complaints quickly, restoring trust in our service quality.
Education
Bachelor of Business Administration - Accounting and Management
University of Bath
Bath 2023.09 - 2027.07
Skills
- Delegation proficiency
- Quality assurance guidelines
- Empathy and understanding
- Supply chain understanding
- Results-Driven approach
- Order processing
- Outstanding customer service
- Pre-shift briefings
- Store operations
- Team coaching and supervision
- Staff activity management
- Employee mentoring
Timeline
Shift leader
McDonald's
2025.11 - Current
Crew trainer
McDonald's
2024.08 - 2025.11
Bachelor of Business Administration - Accounting and Management
University of Bath
2023.09 - 2027.07
Crew member
McDonald's
2023.08 - 2024.08