Jordan Millon
Northampton,Northamptonshire
Summary
Accomplished professional with expertise in team management, customer service, and leadership acumen. Demonstrates strong proficiency in time management, delegation, and problem-solving to ensure adherence to quality assurance guidelines and food compliance standards. Skilled in utilising ICT applications to streamline operations and enhance efficiency. Committed to fostering collaborative environments while driving organisational success through effective leadership and strategic decision-making.
Overview
4
4
years of professional experience
Work history
Shift Leader
One stop stores limited
Northampton , Northamptonshire
2025.02 - 2026.02
- Facilitated task delegation among medium-sized retail team of 16 individuals.
- Monitored employee assignments and shared relevant information regarding business operations.
- Assisted in cash management operations, including reconciliation of safes, ATMs, and tills.
- Helped monitor daily discrepancies, sales forecasts and any potential financial losses across 5 tills.
- Supporting goods in process by ensuring physical stock levels matched recorded inventory data.
- Handled necessary paperwork for operations, promoting accuracy and consistency across inventory records.
- Communicated changes in food standards to relevant staff to maintain compliance.
- Kept detailed records of shift activities, providing comprehensive reports to upper management when required.
- Maintained high standards of customer service for improved satisfaction ratings.
Team leader
The Co-operative group
Northampton , Northamptonshire
2021.09 - 2025.02
- Facilitated 10 daily operational tasks and monitored legislative changes impacting business operations.
- Assisted in managing third-party software and maintained communication with 4 external businesses daily to ensure programs functioned effectively.
- Resolved various conflicts and complaints while prioritising stakeholder interests in business decision-making.
- Coordinated training for new supervisors and ensured adherence to processes and deadlines.
- Adapted tasks and processes to align with staff and business requirements.
Education
BA - Philosophy
University of Sheffield
Sheffield, Yorkshire06.2015
BTEC national diploma - Business
Northampton College
Northampton 09/2010 - 06/2012
GCSEs - Maths, English, Business, Spanish, Science
Danetre School
Northampton 09/2007 - 06/2009
Skills
- Team management
- Customer service
- Time management
- Food compliance
- Problem-solving
- ICT applications
- Leadership acumen
- Delegation proficiency
- Quality assurance guidelines
Affiliations
- Music production
- Photography
- Photo-editing
References
References available upon request.
Timeline
Shift Leader
One stop stores limited
2025.02 - 2026.02
Team leader
The Co-operative group
2021.09 - 2025.02
BA - Philosophy
University of Sheffield
BTEC national diploma - Business
Northampton College
09/2010 - 06/2012
GCSEs - Maths, English, Business, Spanish, Science
Danetre School
09/2007 - 06/2009