Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Yannis Michanos

London,London

Summary

Driven professional with strong aptitude for leadership and team coordination. Combines excellent communication skills with problem-solving abilities to ensure smooth operations and high staff morale. Aims to enhance productivity and foster a positive work environment in the role of Shift Leader and beyond.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work history

Shift leader

Paul UK
London, Surrey
11.2021 - Current
  • Prioritised tasks during busy periods to ensure timely delivery of orders or services.
  • Provided thorough training to new employees, enhancing their job competence quickly.
  • Maintained high standards of customer service for improved satisfaction ratings.
  • Trained and mentored new employees to maximise team performance.

Supervisor

Caffe Nero
London
11.2018 - 10.2021
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.

Street Artist

Self Employed
Rome
11.2007 - 09.2018
  • Participated in international street art events and exhibitions for exposure and learning.
  • Performed live painting demonstrations, engaging audiences in artistic process.
  • Exhibited work at local festivals, boosting cultural tourism.

Barista

Starbucks
London
09.2006 - 08.2007
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Performed cash handling duties accurately to maintain financial integrity.

Key holder

Coffee Republic
London
05.2001 - 08.2006
  • Upheld highest levels of cleanliness throughout store premises for a pleasant shopping atmosphere..
  • Assumed responsibility for cash handling and financial transactions.
  • Enhanced customer satisfaction through prompt and professional service.

Education

A-Levels - Subconscious Behaviour

HMI School of Hypnotherapy
California
01.2014 - 01.2016

Diploma - Graphic Design

AKTO
Athens, Greece
10.1994 - 06.1996

Skills

  • Empathy and understanding
  • Listening capacity
  • Delegation proficiency

Affiliations

  • A strong interest in writing,
  • Music
  • Interviews
  • Comic books
  • Running
  • Martial arts
  • Cycling
  • Travelling

Timeline

Shift leader

Paul UK
11.2021 - Current

Supervisor

Caffe Nero
11.2018 - 10.2021

A-Levels - Subconscious Behaviour

HMI School of Hypnotherapy
01.2014 - 01.2016

Street Artist

Self Employed
11.2007 - 09.2018

Barista

Starbucks
09.2006 - 08.2007

Key holder

Coffee Republic
05.2001 - 08.2006

Diploma - Graphic Design

AKTO
10.1994 - 06.1996

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Yannis Michanos