Yannis Michanos
London,London
Summary
Driven professional with strong aptitude for leadership and team coordination. Combines excellent communication skills with problem-solving abilities to ensure smooth operations and high staff morale. Aims to enhance productivity and foster a positive work environment in the role of Shift Leader and beyond.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work history
Shift leader
Paul UK
London, Surrey
2021.11 - Current
- Prioritised tasks during busy periods to ensure timely delivery of orders or services.
- Provided thorough training to new employees, enhancing their job competence quickly.
- Maintained high standards of customer service for improved satisfaction ratings.
- Trained and mentored new employees to maximise team performance.
Supervisor
Caffe Nero
London
2018.11 - 2021.10
- Trained new hires and set up mentoring relationships to drive team performance.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
Street Artist
Self Employed
Rome
2007.11 - 2018.09
- Participated in international street art events and exhibitions for exposure and learning.
- Performed live painting demonstrations, engaging audiences in artistic process.
- Exhibited work at local festivals, boosting cultural tourism.
Barista
Starbucks
London
2006.09 - 2007.08
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Performed cash handling duties accurately to maintain financial integrity.
Key holder
Coffee Republic
London
2001.05 - 2006.08
- Upheld highest levels of cleanliness throughout store premises for a pleasant shopping atmosphere..
- Assumed responsibility for cash handling and financial transactions.
- Enhanced customer satisfaction through prompt and professional service.
Education
A-Levels - Subconscious Behaviour
HMI School of Hypnotherapy
California 2014.01 - 2016.01
Diploma - Graphic Design
AKTO
Athens, Greece 1994.10 - 1996.06
Skills
- Empathy and understanding
- Listening capacity
- Delegation proficiency
Affiliations
- A strong interest in writing,
- Music
- Interviews
- Comic books
- Running
- Martial arts
- Cycling
- Travelling
Timeline
Shift leader
Paul UK
2021.11 - Current
Supervisor
Caffe Nero
2018.11 - 2021.10
A-Levels - Subconscious Behaviour
HMI School of Hypnotherapy
2014.01 - 2016.01
Street Artist
Self Employed
2007.11 - 2018.09
Barista
Starbucks
2006.09 - 2007.08
Key holder
Coffee Republic
2001.05 - 2006.08
Diploma - Graphic Design
AKTO
1994.10 - 1996.06