Zoe Smith
Portsmouth,Hampshire
Summary
Approachable and friendly with good interpersonal skills. Ability to work in fast paced environments, whilst maintaining excellent customer service. Strong teamwork skills, and always willing to learn from others.
Overview
3
3
years of professional experience
Work History
Bar Staff
The Kings Head
Tollesbury, Essex
05.2023 - Current
- Ensured customer satisfaction by providing excellent service.
- Upheld a friendly atmosphere by creating good relations with customers.
- Handled cash transactions.
- Completed end-of-day cleaning duties, leaving the bar ready for the next day.
- Served high volumes of people in a fast paced environment.
Harbour Assistant
Tollesbury Marina Ltd.
Tollesbury, Essex
07.2021 - Current
- Ensured that the chandlery shop floor was stocked and clean at all times.
- Provided customers with information regarding products, and what would best suit their needs.
- Handling both cash and card transactions through an EPOS till.
- Answering phone call and email enquiries proficiently.
- Maintaining records and files in an organised fashion.
Education
BEng - Engineering Geology
University of Portsmouth
Portsmouth 09.2023 -
A-Levels - Biology, Geography, Photography
Thurstable School Sports College and Sixth Form
Tiptree 09.2021 - 06.2023
Skills
- Friendly customer service
- Ability to work well as part of a team
- Fast and keen learner
- Calm in busy environments
- Effective listening
- Stock management
Affiliations
- Sailing
- Photography
Accomplishments
RYA Assistant Dinghy Instructor
University of Portsmouth Sailing Club Welfare Sec 24/25
Timeline
BEng - Engineering Geology
University of Portsmouth
09.2023 -
Bar Staff
The Kings Head
05.2023 - Current
A-Levels - Biology, Geography, Photography
Thurstable School Sports College and Sixth Form
09.2021 - 06.2023
Harbour Assistant
Tollesbury Marina Ltd.
07.2021 - Current
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