Summary
Overview
Work history
Education
Skills
Timeline
Generic

Zoe Bennett

Leigh on Sea,Essex

Summary

Experienced professional with expertise in risk management, crisis management, and crisis intervention. Demonstrated proficiency in safeguarding of adults and children, caseload management, and inter-agency collaboration. Previous experience in staff leadership, organisational skills, and professional communication. Committed to leveraging skills to enhance operational efficiency and ensure the highest standards of care and safety.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work history

Probation Service Officer

Probation Service
Southend on Sea, Essex
2025.03 - Current

My role delivers offender supervision and case management within the community, ensuring compliance with court orders and licence conditions. Conducts comprehensive risk assessments to identify the likelihood of reoffending and harm, implementing robust risk‑management plans in line with public protection priorities. Maintains a strong focus on safeguarding, recognising and responding to vulnerabilities and risks to adults, children, and the wider community. Works collaboratively with internal and external partners, including police, social services, courts, housing providers, and treatment agencies to support rehabilitation, share relevant information, and contribute to multi‑agency public protection arrangements.

Senior Prison Officer

Prison Service
Chelmsford, Essex
2014.09 - 2025.03

Oversees the safe and effective day‑to‑day management of a prison wing, ensuring security, order, and compliance with prison regime requirements. Conducts ongoing risk assessments to monitor prisoner behaviour, identify emerging safety or security concerns, and implement appropriate interventions. Leads and participates in ACCT (Assessment, Care in Custody and Teamwork) reviews, ensuring robust safeguarding practices and consistent support for individuals at risk of self‑harm.

Led and supervised operational staff, allocating duties, maintaining standards, and fostering a positive team culture. Coordinated daily operations including roll checks, controlled movements, and incident response, ensuring adherence to legislative and organisational policies while maintaining accurate records.

Collaborated with multidisciplinary teams, including healthcare and psychology, to support offender wellbeing and manage complex risks, ensuring a balance between rehabilitation and security within a safe custodial environment.

Store manager

Dominos
Southend on Sea, Essex
2012.01 - 2014.09

Responsible for the overall leadership and operational performance of a busy Domino’s store, ensuring high standards in customer service, product quality, and delivery efficiency. Manages daily operations including staff supervision, scheduling, stock control, and cash handling. Leads, coaches, and develops team members to maintain a positive, high‑performance environment. Ensures compliance with food safety, hygiene, and health & safety standards. Oversees shift planning, addresses operational issues in real time, and drives sales through excellent service and local store marketing. Maintains accountability for store performance targets, labour costs, delivery times, and customer satisfaction.

Education

NVQ Level 3 - Custodial Care

Prison Service
Essex
2014.09 - 2015.09

GCSEs - 11 GSCE's

Southend High School for Girls
Essex
2006.09 - 2011.07

Skills

  • Risk management
  • Crisis management
  • Crisis intervention
  • Safeguarding of adults and children
  • Caseload management
  • Inter-agency collaboration
  • Staff leadership
  • Organisational skills
  • Professional communication

Timeline

Probation Service Officer

Probation Service
2025.03 - Current

Senior Prison Officer

Prison Service
2014.09 - 2025.03

NVQ Level 3 - Custodial Care

Prison Service
2014.09 - 2015.09

Store manager

Dominos
2012.01 - 2014.09

GCSEs - 11 GSCE's

Southend High School for Girls
2006.09 - 2011.07
Zoe Bennett