Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Zisis Zikidis

lONDON,Lond

Summary

Dedicated professional with a strong foundation in customer service and loss prevention strategies. Demonstrates expertise in store security vigilance, legal compliance, and inventory control. Skilled in employee training, conflict resolution, and relationship-building to enhance team performance. First-aid certified with a focus on health and safety compliance, including food hygiene and risk assessment. Proficient in warehouse management system operation, aiming to leverage skills for improved operational efficiency and safety consciousness.

Overview

35
35
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Supermarket supervisor

Makro/Booker Charlton
London, City of London
09.2018 - 01.2025
  • Facilitated regular team meetings for improved communication and morale boost.
  • Resolved customer complaints to maintain positive store reputation.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
  • Coordinated promotional displays, increasing product visibility.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Enforced health and safety regulations, ensuring a safe working environment for all staff members.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Supervised team members, ensuring high standards of service.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Collaborated with management to devise sales goals and strategies.
  • Ensured cleanliness and hygiene standards, promoting a welcoming shopping environment.
  • Provided training to new employees, enhancing team efficiency.

Small business owner

Noise Rock Studio (Philippines)
Santa Rosa, Laguna
08.2014 - 05.2018

Operating my own band practice studio and sound equipment rentals

Security officer

ISS Greece (Aristotle University of Macedonia)
Thessaloniki, Macedonia
06.2001 - 08.2013
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Checked ID cards and documented details in security log.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Managed lost property system effectively, returning items to rightful owners promptly.
  • Coordinated with other officers on shift changes smoothly and effectively.
  • Ensured smooth traffic flow in the car park by directing vehicles efficiently.
  • Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
  • Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
  • Responded to alarms with swiftness, ensuring minimal disruption to operations.
  • Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
  • Kept entrances secure with consistent visitor, personnel and package screening.
  • Patrolled premises regularly, contributing to a safe work environment.

Supermarket assistant

Makro Cash & Carry Greece
Thessaloniki, Macedonia
11.1994 - 02.2000

Putting products to selves.

  • Explained establishment policies to customers and offered advice on selections.
  • Managed customer complaints with prompt, mutually beneficial resolutions.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Shelved fresh produce and dry goods with accurate prices and clear product stickers.
  • Demonstrated product usage and features to customers.
  • Trained new staff members on store procedures and policies for effective induction process.

Bartender

Dancing Way
Thessaloniki, Macedonia
01.1990 - 05.1994

Open and closing the shop. Checking and order drinks. Serving drink to customers. Receiving payments.

  • Completed end-of-day cleanup to reset bar for next day.
  • Supported serving staff with fast, accurate beverage preparation.

Education

GCSEs - Sociology, Religion, History, Mathematics, Geography, Geometry

1st Highschool & Lyceum Of Xanthi
Xanthi Greece
09.1981 - 06.1987

Skills

  • Customer service skills
  • First-aid certified
  • Store security vigilance
  • Legal compliance
  • Loss prevention techniques
  • Inventory control
  • Employee training
  • Conflict Resolution
  • Loss prevention strategies
  • Relationship-building
  • Safety consciousness
  • Food hygiene compliance
  • Risk Assessment
  • Health and Safety Compliance
  • Cultural awareness
  • Warehouse management system operation

Languages

English
Advanced (C1)
Greek
Proficient (C2)

Affiliations

  • Reading
  • Drums playing
  • Target shooting

Certification

SIA Licence

Forklift Counter Balance Operator Licence

Timeline

Supermarket supervisor

Makro/Booker Charlton
09.2018 - 01.2025

Small business owner

Noise Rock Studio (Philippines)
08.2014 - 05.2018

Security officer

ISS Greece (Aristotle University of Macedonia)
06.2001 - 08.2013

Supermarket assistant

Makro Cash & Carry Greece
11.1994 - 02.2000

Bartender

Dancing Way
01.1990 - 05.1994

GCSEs - Sociology, Religion, History, Mathematics, Geography, Geometry

1st Highschool & Lyceum Of Xanthi
09.1981 - 06.1987

SIA Licence

Forklift Counter Balance Operator Licence

Zisis Zikidis