Susan Waterman

Executed cashing up activities to ensure accurate financial reconciliation.

Oversaw management of delivery processes to ensure efficiency and quality control.

Executed stock rotation tasks to maintain product freshness and minimise waste.

Delivered exceptional customer care services, ensuring satisfaction and loyalty.

Supervised staff during shifts to ensure smooth operations and high-quality service delivery.

Facilitated welcoming interactions with customers to foster satisfaction and loyalty.

Executed general store operations, ensuring efficient workflow and excellent customer service.

Maintained cleanliness and organisation of shop floor and storage areas to enhance operational efficiency.

Resolved customer complaints and queries regarding fresh food items to enhance service quality.

• Supported pharmacy distribution operations to facilitate effective medication management.
• Assisted with daily care routines for residents to promote wellbeing.
• Encouraged hygiene practices among residents to uphold health standards.
• Oversaw activities of care staff to guarantee quality of care delivery.
• Coordinated initiatives for residents with hearing impairments to foster inclusion.
• Organised entertainment activities for residents to enhance engagement.
• Facilitated communication with relevant parties in the event of a resident's passing.

• Managed stock replenishment for ladies' fashion to ensure availability of latest trends.
• Executed cashier duties with precision to ensure seamless transaction processing.
• Ensured cleanliness and organisation throughout shop floor to enhance operational efficiency.
• Assisted customers in selecting products, offering detailed advice to meet their needs.
• Kept shelves neat, clean and organised through visual merchandising.
• Handled customer enquiries, providing prompt responses to questions about products and services.
• Advised customers on product range, price, delivery, warranties and product use.