Zak Ali
St Alba,Heartfordshire
Summary
Offering strong customer service skills and positive attitude. Knowledgeable about handling transactions, stocking shelves, and maintaining clean shopping environment. Ready to use and develop communication, teamwork, and problem-solving skills in any role.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
Work history
Store assistant
Aldi
St Albans, Hertfordshire
2023.09 - Current
- Provided product information to facilitate informed purchasing decisions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Sales assistant
Clarks
St Albans, Hertfordshire
2023.02 - 2025.04
- Assisted customers in locating specific items to boost satisfaction.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Promoted customer loyalty scheme at checkout.
- Updated product labelling and pricing to reflect discounts and offers.
Sales assistant
Dee Set
St Albans, Hertfordshire
2022.11 - 2023.08
- Organised displays to promote inventory and encourage customer purchases.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Tagged products quickly and accurately with price tags and stickers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Store assistant
Marks & Spencer
London Colney, Hertfordshire
2023.06 - 2023.07
- Operated cash registers with accuracy and processed cash and card transactions.
- Increased sales through suggestive selling techniques.
- Boosted product sales by offering selection guidance to customers.
Barista
Bakers + Baristas
St Albans, Hertfordshire
2022.01 - 2022.10
- Totalled bills and accepted cash, card and mobile payments.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Packaged takeaway food for easy transport by customers or delivery drivers.
- Provided a welcoming atmosphere to customers, promoting return visits.
Education
High School Diploma - Electrician
Access Training
St Albans 12.2025
A-Levels - Business
Samuel Ryder Academy
St Albans, Hertfordshire 2022.09 - 2024.06
A-Levels - psychology
Samuel Ryder Academy
St Albans, Hertfordshire 2022.09 - 2024.06
A-Levels - Design and Technology
Samuel Ryder Academy
St Albans, Hertfordshire 2022.09 - 2024.06
GCSEs - all core subjects
Samuel Ryder Academy
St Albans, Hertfordshire 2017.09 - 2022.06
Skills
- Attention to Detail
- Dispute Resolution
- Customer service excellence
- Team player mentality
- Product knowledge retention
- Outgoing and enthusiastic
- Time-Sensitive promotion familiarity
- Ethical decision making
- Self-motivation
- Personable and outgoing
Timeline
Store assistant
Aldi
2023.09 - Current
Store assistant
Marks & Spencer
2023.06 - 2023.07
Sales assistant
Clarks
2023.02 - 2025.04
Sales assistant
Dee Set
2022.11 - 2023.08
A-Levels - Business
Samuel Ryder Academy
2022.09 - 2024.06
A-Levels - psychology
Samuel Ryder Academy
2022.09 - 2024.06
A-Levels - Design and Technology
Samuel Ryder Academy
2022.09 - 2024.06
Barista
Bakers + Baristas
2022.01 - 2022.10
GCSEs - all core subjects
Samuel Ryder Academy
2017.09 - 2022.06
High School Diploma - Electrician
Access Training