Zaiyn Alam
Aylesbury,BKM
Summary
Calm and reliable hospitality professional with strong communication skills and a proven ability to remain composed under pressure. Demonstrates effective leadership in fast-paced dining environments, ensuring high standards of dining etiquette and customer satisfaction. Skilled in problem-solving, monitoring guest feedback, and clearing tables efficiently to support smooth service operations. Seeking to contribute these strengths to a customer-focused team committed to excellent service.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Wimba Marquee
2024.09 - 2025.08
- I also worked and Co directed for a Marquee company which gave me huge responsibilities such as taking the phone when needed leading a group of individuals to do Tasks and being a great team leader I helped out in any days that employees couldn’t do also.
Zykaa Restaurant
2023.06 - 2024.06
- Whilst working in a family-owned business, my responsibilities included of working front of house which included greeting customers, answering the phone to deal with any queries or enquires. I also had the responsibility of working on the tills which included handling cash and opening and closing the till when needed. This allowed me to deal with customers on a day-to-day basis whilst working within a team and under pressure.
Sweet Eden
2023.06 - 2023.09
- During my time at Sweet Eden, I worked front of house taking orders and preparing deserts, drinks, and snacks for customers. I demonstrated excellent communication skills and worked well under pressure as during busy periods staff were required to multitask and manage.
Education
A level - Business, Drama, Sociology
Stanmore College
London 2024.09 - 2025.01
GSCE -
Aldenham School
2018.09 - 2024.06
Skills
- Calm under pressure
- Communication skills
- Problem-solving
- Leadership
- Dining etiquette knowledge
- Customer satisfaction monitoring
- Clearing tables efficiently
Hobbies and Interest
I enjoy performing arts as whilst studying at Aldenham I partook in Watford festival and LAMDA and am a part of the drama agency Scott Cole Management. I am a very social and sporty individual as I play football at semi – pro level and enjoy spending quality time with my friends and family. I love travelling across the world and exploring different countries and cultures.
References
References available upon request.
Timeline
A level - Business, Drama, Sociology
Stanmore College
2024.09 - 2025.01
Wimba Marquee
2024.09 - 2025.08
Zykaa Restaurant
2023.06 - 2024.06
Sweet Eden
2023.06 - 2023.09
GSCE -
Aldenham School
2018.09 - 2024.06