Julia Khick
London
Summary
A CIPD Level 3 qualified human resources professional with experience in administrating and coordinating HR services, including recruitment, on-boarding and payroll. Results driven with a flexible approach to improve organisational performance through delivery of a high-quality HR service. Pro-active in maintaining professional development in new legislation and industry trends.
Overview
27
27
years of professional experience
Work History
Start Network
04.2026 - 07.2026
- Work collaboratively to administer the recruitment process ensuring that job posting, interview scheduling and system data uploads are completed accurately.
- Escalate non-standard issues to the HR Advisor.
- Liaise with external stakeholders e.g., agencies, candidates and suppliers.
- Work closely with the HR Advisor in drafting formal HR documents (offer letters, statement leave letters, probation passes and extensions).
- Act as first point of contact for routine HRIS and policies and procedures queries.
- Administer the onboarding and offboarding process for employees including carrying out referencing and necessary background checks in line with recent government guidance.
- Coordinate the induction for new starters, working closely with various parties to ensure a smooth-running have the best possible welcome to Start Network.
- Support on the updating of policies & procedure, including the induction handbook for new starters.
- Maintain a bank of HR templates accessible to managers and staff.
- Support the implementation and roll-out of our HRIS system and recruitment system ensuring accurate data and tracking training completion.
- Be responsible for maintaining accurate HR records in our HRIS system, and other HR systems, regularly conducting audit checks to ensure the information remains up to date.
- Support the HR Advisor with monthly payroll administration from our HRIS system to our payroll provider and Finance Team.
- Record and process invoices and purchase orders for external suppliers, working closely with the Finance Team.
- Provide regularly admin and data reports from P&C systems and process for the Senior Management Team regarding P&C (e.g., diversity reporting, recruitment data) to help decision-making.
- Act as point of contact for Kaya, our online training portal, including being responsible for content curation and maintenance, ensuring that new joiners and existing staff members have been trained on relevant policies.
- Provide administrative and event coordination support for P&C led training or wellbeing sessions.
- Support the P&C team on specific HR projects and initiatives as required (e.g recruitment and induction review).
- Working proactively supporting the HR Advisor to manage the P&C inbox on a regular basis, ensuring queries have been dealt with in a timely manner. Escalating complex queries to HR Advisor.
- Cover the other team member absences, as required on general P&C administration (e.g. a first line support response to staff, in line with service agreements.
- Act as a second checker for documents, as required.
- Keep up to date with the work of the P&C team, and wider organisation – enabling team collaboration and reducing silo working to support administrative tasks efficiently.
- Provide surge administration support as instructed.
- Other duties as are reasonably required within the scope of the role.
Arts Ed Performing Art’s School
09.2024 - 08.2025
- To work in accordance with statutory compliance and the School’s KCSIE and ISI obligations.
- First point of contact for all DSSF HR related queries.
- To work under the direction of the Head of HR in ensuring the Single Central Register (SCR) is accurate at all times.
- To support the Head of HR in conducting internal audits of the SCR and reporting any recommendations back to the Head of HR for consideration.
- To support the Head of HR in ensuring all statutory checks are carried out on new staff in accordance with role requirements and adherence to safer recruitment principles.
- Provide reports or statistical data.
- Undertake any other duties that may reasonable be expected of this role for the smooth and efficient running of the HR depart which includes covering for the other HR Officers during periods of absence.
- First point of contact for all HR issues within the DSSF and to deal with telephone, email, and written queries in a timely and efficient manner, directing them to colleagues appropriate.
- To contribute to the development of HR procedures and practices through sharing experience and lessons learnt on current practice and by continually looking to make systems more effective and efficient.
- To contribute to the efficient functioning of the HR Department, by maintaining the office environment and systems to a high standard and actively contributing to the ongoing monitoring, review, and implementation of improvements to the unit’s administration processes.
- To maintain a good working knowledge of all HR administrative activities completed within the team and to provide cover across the unit during periods of annual leave, sickness, and other absences/breaks.
- Work collaboratively with colleagues within the section, department, and whole organisation to deliver services effectively, efficiently, and flexibly.
- To have a flexible approach to work across all areas of the HR Department’s remit as and when necessary and during busy periods.
- To operate and maintain pay related processes in an efficient and effective manner, ensuring that pay related information is accurate and relayed to the Finance Department in a timely manner and to agreed deadlines.
- Liaison with staff and managers including provision of correspondence to staff.
- To be responsible for advising on HR Policy and Procedural related queries from managers and staff, giving due regard to data protection requirements, and relaying them to Head of HR as appropriate.
- To actively seek to implement ArtsEd’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
Avanti Trust Academy
05.2023 - 09.2024
- To work in collaboration with the HR team on GAPS project/internal audit to ensure compliance with regards to legislation, AST policies and procedures and safeguarding guidance as defined by the Department for Education.
Recruitment Administrator
Lime Trust Academy
02.2024 - 05.2024
- Managing the recruitment inbox and acting as the first point of contact for any queries.
- Liaising with hiring managers to create job descriptions and advising them on best recruitment practice.
- Drafting and posting job adverts on various online job boards.
- Scheduling interviews for potential candidates and sending out all required documentation.
- Completing all pre-employment checks including RTW, references and DBS checks.
- Drafting and sending offer letters and contracts to successful candidates.
- Managing the HR & payroll system (EduPay), inputting and updating candidate information, ensuring all data is accurate.
- Providing HR support for organisation funded by the Department of Education.
Human Resources Officer
E-Act
07.2023 - 11.2023
- First point of contact for staff and managers, providing guidance and signposting as required, escalating complex queries to senior colleagues when required.
- Management of the HR Information System, including up-skilling managers and staff to use self-service functions and pulling management information reports from the system including sickness absence records and trigger reporting, occupational health referrals, staff turnover, EDI data.
- Monitor and track employee probation reviews.
- Manage HR files and other information in line with GDPR regulations and data privacy requirements.
- Provide support for data information requests in line with procedure.
- Co-ordination of recruitment campaigns working with managers to review job descriptions, draft recruitment advertisements, monitoring advertising responses and carrying out an initial review of CVs for managers in line with recruitment policy.
- Interview support, to setup interviews, confirm candidate attendance and facilitate.
- Ensuring any adjustments for candidates are highlighted and shared with the recruitment panel and retaining EDI data separately for monitoring purposes.
- Appointment of candidates including offer letters, employment contracts, reference checks, DBS and right to work checks.
- Onboarding of new starters including induction policy and templates to line managers, setting up personnel file, and payroll notifications for authorisation by senior HR colleagues.
- Process terms and conditions changes, including leavers, internal promotions or changes to role, hours or long service entitlements.
- Work with HR Business Partner to support employee relations cases including preparation of papers for and note taking at formal hearings.
- Providing HR support for a charitable company, regulated by the Department of Education.
Exec. Support & HR Administrator
YMCA London City & North
02.2018 - 05.2023
- First point of contact for staff and managers, providing guidance and signposting as required, escalating complex queries to senior colleagues when required.
- Management of the HR Information System, including the up-skilling managers and staff to use self-service functions and pulling management information reports from the system including sickness absence records and reporting, staff turnover, EDI data.
- Manage HR files and other information in line with GDPR regulations and data privacy requirements.
- Provide support for data information requests in line with procedure.
- Co-ordination of recruitment campaigns working with managers to review job descriptions, draft recruitment advertisements, monitoring advertising responses and carrying out an initial review of CVs for managers in line with recruitment policy.
- Interview support, to setup interviews, confirm candidate attendance and facilitate.
- Ensuring any adjustments for candidates are highlighted and shared with the recruitment panel and retaining EDI data separately for monitoring purposes.
- Appointment of candidates including offer letters, employment contracts, reference checks, DBS and right to work checks.
- Onboarding of new starters including induction policy and templates to line managers, setting up personnel file, and payroll notifications for authorisation by senior HR colleagues.
- Process terms and conditions changes, including leavers, internal promotions or changes to role, hours or long service entitlements.
- Work with HR Business Partner to support employee relations cases including preparation of papers for and note taking at formal hearings.
- Administration of training courses, including liaising with external providers and booking staff onto appropriate courses, recording attendance on the HR system, and collation of training evaluation responses.
- Provide a range of administration and secretarial support to Directors, including diary management, setting up meetings, travel arrangements, processing expense claims, copy editing communications and reports.
- Providing HR and Executive administration support within a multi-site charity providing housing and support for young people and services to local communities.
Branch Resourcer (fixed-term contract)
PMP Recruitment
09.2017 - 02.2018
- Part of a team at PMP acting undertaking recruitment of candidates for Amazon UK.
- Sourcing candidates for temporary Amazon warehouse vacancies.
- Monitoring all applications via the website/Salesforce.
- Pre-screening candidates face to face, provision of vacancy briefings & assessment to gauge suitability.
- Induction/on-boarding presentations to new starters (H&S, pay, benefits, dress code etc.).
- Onboarding screening with new starters- references, DBS checks, right to work.
- Tracking candidates and new starters to report against KPI’s and ensuring key processes were completed.
Locality Admin/Secretary- Child Health Team
NELFT
01.2009 - 01.2017
Diabetes Administrator
NHS – ONEL Community Services
08.2009 - 12.2009
Receptionist/Administrator
Jewish Community Centre
06.2009 - 08.2009
Administrator
Valuation Office Agency
01.2009 - 05.2009
Sales Administrator
The Outsourced Training
04.2008 - 12.2008
Team Administrator, Business Development Executive & Market Researcher
09.1999 - 04.2008
Telephonist/Receptionist/Administrator
Easdaq Ltd London EC4R
02.1999 - 08.1999
Secretary/Administrator
NHS – ONEL Community
06.2009
Education
BA Hons - Social Science (Specialism in Politics)
Open University
12.2002
CIPD Level 3 -
DPG
01.2023
Web Development & Design -
Stonebridge E-Pearl
01.2019
Maths Level 2 -
Learn Direct
01.2016
ACCESS - Higher Education
Redbridge College
01.1999
Information Technology NVQ Level 2 -
LETEC Training Centre
01.1996
GCSE - English Literature & Language
Chadwell Heath High School
01.1989
Skills
- Personnel administration
- Attention to detail
- Statistical reporting
- Database management
- HRIS software (Cascade, Sage, Breathe HR, Sam People)
- Training and development coordination
- Microsoft Office proficiency
- Contract drafting
- Employee onboarding
- HR information management
- Recruitment administration
- Data analysis
- Team collaboration
- Communication skills
- Calm under pressure
- Recruitment administration
- Data analysis
- Team collaboration
- Communication skills
- Calm under pressure
References
Start Network, peopleandculture@startnetwork.org
YMCA London City & North, hr@ymcalcan.org
Hobbies and Interests
- Knitting
- Reading
- Watching films
- Going to the gym
Timeline
Start Network
04.2026 - 07.2026
Arts Ed Performing Art’s School
09.2024 - 08.2025
Recruitment Administrator
Lime Trust Academy
02.2024 - 05.2024
Human Resources Officer
E-Act
07.2023 - 11.2023
Avanti Trust Academy
05.2023 - 09.2024
Exec. Support & HR Administrator
YMCA London City & North
02.2018 - 05.2023
Branch Resourcer (fixed-term contract)
PMP Recruitment
09.2017 - 02.2018
Diabetes Administrator
NHS – ONEL Community Services
08.2009 - 12.2009
Receptionist/Administrator
Jewish Community Centre
06.2009 - 08.2009
Secretary/Administrator
NHS – ONEL Community
06.2009
Locality Admin/Secretary- Child Health Team
NELFT
01.2009 - 01.2017
Administrator
Valuation Office Agency
01.2009 - 05.2009
Sales Administrator
The Outsourced Training
04.2008 - 12.2008
Team Administrator, Business Development Executive & Market Researcher
09.1999 - 04.2008
Telephonist/Receptionist/Administrator
Easdaq Ltd London EC4R
02.1999 - 08.1999
BA Hons - Social Science (Specialism in Politics)
Open University
CIPD Level 3 -
DPG
Web Development & Design -
Stonebridge E-Pearl
Maths Level 2 -
Learn Direct
ACCESS - Higher Education
Redbridge College
Information Technology NVQ Level 2 -
LETEC Training Centre
GCSE - English Literature & Language
Chadwell Heath High School