Deepthi John
Bacup,Lancashire
Summary
A highly skilled professional with expertise in compliance with strict safety and operational procedures, effective communication across teams and agencies, and risk assessment and incident management. Demonstrates strong attention to detail and accurate record-keeping, excelling in multi-agency collaboration and teamwork. Proficient in IT systems including MS Office, Liquid Logic, Windows, and iOS, with a proven ability to remain calm under pressure while solving problems and making strategic decisions. Committed to leveraging these skills towards enhancing organisational efficiency and safety.
Overview
11
11
years of professional experience
18
18
years of post-secondary education
Work History
Private Landlord and Property Manager
03.2021 - 05.2025
- Manage maintenance issues across multiple properties and coordinate repairs swiftly and safely.
- Conduct property inspections ensuring full legislative compliance, health and safety standards.
- Prepare tenancy documentation accurately and maintain detailed property records.
- Carry out extensive market research to support new lettings and sales, demonstrating commercial awareness and attention to detail.
Social Worker – Acute Hospital Discharge Team
Lancashire County Council / NHS Trust
10.2018 - 05.2025
- Managed complex caseloads under time-critical pressures, ensuring compliance with statutory frameworks such as the Care Act 2014 and Mental Capacity Act 2005.
- Worked collaboratively with healthcare teams to ensure safe and timely hospital discharges.
- Developed detailed support plans and maintained accurate records under strict confidentiality.
- Mentored less experienced colleagues, demonstrating leadership and communication under pressure.
Business Development Manager
Lancs Care Recruitment
02.2019 - 09.2020
- Led recruitment strategies and supported operational improvements in a fast-paced environment.
- Maintained client relationships and negotiated contracts, demonstrating clear communication and organisational skills.
- Oversaw budgets, managed accounts, and audited processes to ensure compliance and efficiency.
Social Worker
Tameside Arts Ltd
02.2017 - 07.2017
- Supported adults with dementia and special needs through tailored, person-centred activities and care planning.
- Collaborated with families, carers, and external agencies, maintaining accurate documentation and reporting.
Mail Sorter
Royal Mail
Manchester
11.2014 - 09.2016
- Responsible for the accurate and timely sorting of mail and parcels under strict operational deadlines.
- Trained new staff, promoted safe working practices, and maintained a strong focus on Health and Safety.
- Acted as a customer-facing representative, maintaining high levels of service even during peak periods.
Education
Master’s - Social Work (Distinction)
University of Central Lancashire
01.2016 - 01.2018
BA - English Language and Literature (UK NARIC Certified)
University of Calicut
Calicut, India 01.2011 - 01.2014
A-Level and GCSE Standard Education -
International Indian School
Dammam 01.1995 - 01.2008
Skills
- Compliance with strict safety and operational procedures
- Effective communication across teams and agencies
- Calm and resilient under high-pressure situations
- Risk assessment and incident management
- Strong attention to detail and accurate record-keeping
- Multi-agency collaboration and teamwork
- Problem-solving and decision-making under pressure
- IT proficiency: MS Office, Liquid Logic, Windows, iOS systems
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
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Custom
Available upon request
Timeline
Private Landlord and Property Manager
03.2021 - 05.2025
Business Development Manager
Lancs Care Recruitment
02.2019 - 09.2020
Social Worker – Acute Hospital Discharge Team
Lancashire County Council / NHS Trust
10.2018 - 05.2025
Social Worker
Tameside Arts Ltd
02.2017 - 07.2017
Master’s - Social Work (Distinction)
University of Central Lancashire
01.2016 - 01.2018
Mail Sorter
Royal Mail
11.2014 - 09.2016
BA - English Language and Literature (UK NARIC Certified)
University of Calicut
01.2011 - 01.2014
A-Level and GCSE Standard Education -
International Indian School
01.1995 - 01.2008
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