Zainab Zubair
Dewsbury
Summary
I am a highly motivated and hardworking individual; since volunteering at a charity shop, I have gained customer service skills and confidence and enjoyed volunteering here being a naturally friendly and helpful person. I am currently working at a local dessert shop, where I have gained excellent communication skills. I am always keen to learn and can be relied upon to complete any task promptly and accurately.
Overview
1
1
Certification
Work history
Waitress
Snowcold creamery
Batley, Kirklees
06.2024 - Current
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Provided top-notch service to customers, improved overall dining experience.
- providing attentive service.
- Maintained clean and organised dining area for customer comfort.
- Gained 5 start reviews with my name on it mentioning my friendly service every week.
Retail assistant
Treacle's charity shop
Wakefield
05.2024 - 06.2024
- Serving customers at the till.
- Assisting with general housekeeping; keeping the premises clean, tidy, and attractive to customers.
- Providing a first class customer experience, engaging with the public in a polite and helpful manner at all times.
- Kindness.
- Understanding.
- At the end of the day, the department management would always praise me for the help and work I completed in the shop.
Pharmacy assistant
G pharmacy
Dewsbury, Kirklees
04.2024 - 04.2024
- Gained organisation skills.
- Gained confidence and communication skills.
- Meeting new people.
- Enhanced efficiency by organising medication shelves according to categories and expiry dates.
- Counted and labelled prescriptions with correct item and quantity.
Education
Ascentis Level 2 Certificate in Progression -
Wakefield College
BTEC Level 3 Applied Science PA - undefined
Wakefield College
GCSEs -
Batley Girls High School
Skills
- Highly organised
- Working independently
- Work with initiative
- Meeting deadlines to a high standard
- Work safely
- Paying attention to detail
- Punctual
- Time management
- Outstanding customer service
- Exemplary hygiene standards
Custom
In my spare time, I particularly enjoy spending time in the gym, which makes me feel better about myself and improves my mood. I also enjoy learning Arabic and take classes once a week. Additionally, I take driving lessons and revise theory.
Certification
Introduction to Arabic
References
References available upon request.
Timeline
Waitress
Snowcold creamery
06.2024 - Current
Retail assistant
Treacle's charity shop
05.2024 - 06.2024
Pharmacy assistant
G pharmacy
04.2024 - 04.2024
BTEC Level 3 Applied Science PA - undefined
Wakefield College
Ascentis Level 2 Certificate in Progression -
Wakefield College
GCSEs -
Batley Girls High School
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