Zahra Hamid
Birmingham,West Midlands
Summary
My name is Zahra Hamid. I am 20 years old. I am a hard-working, determined individual and always work to the best of my ability.
I am a friendly person with a positive attitude, who is always willing to help others.
During my volunteering at a local library, I have skills working with people from different backgrounds and consider myself approachable and polite. In addition to this, I have excellent computer skills and attention to detail. Being a fast learner, I have experience using a wide range of Microsoft Office applications, including, Word, PowerPoint, Excel, Sway and Teams. I have also used other platforms like Zoom.
As a dedicated and resourceful person, I bring a blend of creativity, technical skills, and compassionate volunteer experience. I excel at problem-solving, effective communication, and adapting to new challenges. My goal is to contribute meaningfully to a team while continuing to grow professionally and personally.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work history
Befriending Volunteer
Advocacy Matters
Birmingham, West Midlands
2025.09 - 2026.07
Having faced significant health challenges myself in the past, I have developed deep understanding of the isolation and vulnerability that can accompany such experiences. This inspired me to give something back to the community and become a Befriending Volunteer with Advocacy Matters. In this role I have offered empathy, companionship, and practical support to others navigating similar difficulties in a care home setting. Fostered a positive and friendly environment by offering craft activities.
In addition to befriending, I also have experience in designing and creating posters for Advocacy Matters, allowing me to use creative skills I have learnt through my A level art and Diploma in Art and Design. I also have very good experience working with clay and crochet, and have used this in my voluntary role as well as holding stalls at some craft fairs.
Retail Volunteer
Birmingham Hospice
Birmingham, West Midlands
2026.04 - 2026.07
I volunteered at my local charity shop from early April to the start of July, giving up my free time to support the team and help keep the shop running smoothly. During this experience, I grew a lot in confidence and developed several practical and social skills.
I helped create a friendly, positive atmosphere by greeting customers, answering questions, and treating everyone with respect. I took pride in keeping the shop floor tidy and well-presented at all times.
I also built strong organisational skills through processing clothing donations — attaching labels, sorting items, and using a steamer to prepare clothes for display, which was a completely new skill for me.
I consistently showed up and contributed despite managing ongoing health challenges, demonstrating reliability, resilience, and strong personal commitment.
Library volunteer
Birmingham City Council
Birmingham, West Midlands
2019.06 - 2023.06
- Promoting reading culture through creation of attractive book displays
- Assisting customers by helping them find books, materials and resources
- Helping customers with IT enquiries
- Assisting with arts and crafts workshops for children
- Bookbinding and repairs
- Organising bookshelves
- Designing posters for social media posts
- Handled queries from visitors to guide them through various services offered at the library
Education
Diploma -
Birmingham Metropolitan College
Birmingham 2024.09 - 2025.06
A-Levels -
Plantsbrook School
BirminghamGCSEs -
Plantsbrook School
Birmingham 2019.09 - 2021.06
ETC : Employment, Teamwork and Community
King's Trust
Birmingham 2026.01 - 2026.05
Skills
- Caring and kind individual
- Friendly and approachable
- Empathy and compassion
- Non-Judgemental attitude
- Elderly support experience
- Befriending Experience
- Creative Skills (designing posters, leaflets)
- Microsoft Office (Teams, Sway, PowerPoint)
- Canva (posters, leaflets, social media)
- Determination and Resilience
- Social awareness
Affiliations
- Crochet: I have over 8 years of experience in crochet, and have been highly successful during both of my Art courses. I have created 2 huge coral reef sculptures involving delicate crochet and clay work.
- Piano: I have a Grade 6 in piano, and am continuing to develop my musical skills. I have composed several pieces of my own, which I have carefully written out on manuscript paper. I also have experience using music notation software, including Musescore.
- Art: During my year at college, I had the opportunity to expand my creative abilities; working well as a team to create new and exciting pieces. In addition, I had the opportunity to use the photography studio to take professional photographs of my final sculpture.
Timeline
Retail Volunteer
Birmingham Hospice
2026.04 - 2026.07
ETC : Employment, Teamwork and Community
King's Trust
2026.01 - 2026.05
Befriending Volunteer
Advocacy Matters
2025.09 - 2026.07
Diploma -
Birmingham Metropolitan College
2024.09 - 2025.06
GCSEs -
Plantsbrook School
2019.09 - 2021.06
Library volunteer
Birmingham City Council
2019.06 - 2023.06
A-Levels -
Plantsbrook School