Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Additional Information
Timeline
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Zahir Rahman

London

Summary

Im a 21-year-old uni student with a solid background in retail and customer service. I’ve spent a lot of time working directly with customers and clients, so I’m confident handling all kinds of situations and making sure people leave happy. I’m friendly, hardworking, and always up for learning something new. Looking for a part-time role where I can keep building my skills while balancing my studies.

Overview

4
4
years of professional experience

Work history

Retail Assistant

Knk Kings Salon
Orpington, Bromley
10.2020 - 06.2023
  • Delivered excellent customer service by answering queries and providing product information.
  • Accurately processed over 60 payments using POS Software each week.
  • Supported team members for improved operational efficiency.
  • Assisted in setting up shop and closing shop.

Sales Assistant

Sales Ambassadors
Canary Wharf, Tower Hamlets
06.2023 - 07.2023
  • Achieved 20 successful sales within 3 weeks, consistently exceeding targets
  • Worked long and flexible shifts in a fast-paced environment
  • Maintained high customer satisfaction and loyalty — clients retained their subscriptions long after initial sales
  • Interacted with 100+ customers daily, providing product information and personalised service
  • Built trust and rapport with clients, helping to reduce cancellations and boost retention

Logistics Support

BP
Canary Wharf, Tower Hamlets
08.2023 - 12.2023
  • Supported day-to-day site operations by performing physically demanding tasks with speed and accuracy
  • Worked collaboratively with teams to meet strict deadlines and project goals
  • Communicated effectively with supervisors and coworkers to ensure smooth workflows and safety compliance
  • Managed 3 floors effectively, communicating with workforce consistently

Handy person

Shell
London, Waterloo
01.2024 - 08.2024
  • Maintained excellent time management and punctuality over early starts and extended shifts
  • Solved on-the-spot problems and adapted to shifting priorities in a fast-paced environment
  • Supported internal operations by managing over 100 deliveries, unloading stock, and assisting team leads.

Education

Bachelor of Science - Computer Science

University of Greenwich
London
09.2024 -

A-Levels - Information Technology

City of Westminster College
Westminster
09.2020 - 05.2022

GCSEs - English Literature

The Complete Works Independent School
London
11.2019 - 05.2020

GCSEs - English Language

The Complete Works Independent School
London
11.2019 - 05.2020

GCSEs - Mathematics

The Complete Works Independent School
London
11.2019 - 05.2020

Skills

  • Point of sale operation
  • Retail software proficiency
  • Sales floor maintenance
  • Bilingual or multilingual
  • Excellent listening
  • Customer Service

Affiliations

  • Reading & Writing
  • Socialising and Events Management

Languages

English
Fluent
Bengali
Advanced
Spanish
Intermediate
Arabic
Intermediate

References

References available upon request.

Additional Information

Available for part-time work with flexible hours. I have my own motorbike, so commuting is easy and reliable. I’m a dependable and committed team member and can provide a plethora of references upon request.

Timeline

Bachelor of Science - Computer Science

University of Greenwich
09.2024 -

Handy person

Shell
01.2024 - 08.2024

Logistics Support

BP
08.2023 - 12.2023

Sales Assistant

Sales Ambassadors
06.2023 - 07.2023

Retail Assistant

Knk Kings Salon
10.2020 - 06.2023

A-Levels - Information Technology

City of Westminster College
09.2020 - 05.2022

GCSEs - English Literature

The Complete Works Independent School
11.2019 - 05.2020

GCSEs - English Language

The Complete Works Independent School
11.2019 - 05.2020

GCSEs - Mathematics

The Complete Works Independent School
11.2019 - 05.2020

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Zahir Rahman