Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Zackareigh Richards

Summary

I am a detail-oriented person with proven expertise in multitasking, problem-solving, and handling customer complaints during peak hours. I am able to demonstrate strong capabilities in budgeting and finance, alongside proficiency in social media marketing to drive engagement and brand visibility. I'm committed to delivering reliable performance under pressure while maintaining a focus on operational excellence and continuous improvement.


I'm a motivated service worker with exceptional social skills and communication abilities, with a customer service background. I'm dedicated to following health and safety guidelines and handling food items properly. I pursue every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work history

Barista

Saint Aymes
London
06.2023 - 11.2023
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.

Kitchen Porter

Ochre
London
04.2022 - 08.2022
  • Completed deep cleaning tasks as instructed by supervising chef or manager.
  • Assisted in stock rotation tasks; maintained accurate inventory count.
  • Consistently adhered to food hygiene regulations whilst dealing with food waste.
  • Assisted chefs in food preparation for efficient meal service.
  • Swept and mopped floors at end of shifts to ensure tidy workspace next day.
  • Worked under pressure during peak times without compromising on quality of work delivered.

Education

Diploma of Higher Education - Psychology

University of Hertfordshire
Hertfordshire
09.2020 - 07.2022

Diploma of Higher Education - Marketing

eLearning College
London
04.2001 -

Skills

  • Reliability in peak hours
  • Multitasking proficiency
  • Handling customer complaints
  • Budgeting and finance
  • Social media marketing
  • Problem-solving

Affiliations

  • Volunteering as an online community manager, where I oversee communities with a total sum of more than 10,000 members.
  • Using social media to advocate proper care for pet rats, raising awareness of their amazing capabilities as pets as well as their complex care requirements

Timeline

Barista

Saint Aymes
06.2023 - 11.2023

Kitchen Porter

Ochre
04.2022 - 08.2022

Diploma of Higher Education - Psychology

University of Hertfordshire
09.2020 - 07.2022

Diploma of Higher Education - Marketing

eLearning College
04.2001 -
Zackareigh Richards