DIANA GREY MOHAMED

Working and being trained as a specialty barista in an independent but busy cafe gave me many skills that will carry me into the coffee world while enriching my interest in coffee.

• Implemented hygiene standards throughout café premises for public health safety compliance.
• Provided a welcoming atmosphere to customers, promoting return visits.
• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.

• I delivered one-to-one tutoring sessions to KS1, KS2, KS3 and GCSE students, adapting lesson plans to suit different learning styles and abilities. I monitored student progress and provided regular feedback to parents, demonstrating strong communication and patience when explaining challenging material. I always ensured I maintained a professional and supportive environment, helping students stay motivated and focused.

• I delivered excellent customer service in a busy restaurant setting, taking food and drink orders with accuracy and efficiency. I prepared and served alcoholic and non-alcoholic beverages behind the bar, maintaining knowledge of cocktail recipes and drink pairings. I operated the coffee machine to prepare a range of hot drinks including cappuccinos, lattes, and espressos to a high standard. I maintained a clean and organised work environment, following food safety and hygiene standards. Working during peak hours demonstrate my flexibility, multitasking, and strong communication skills.

• I provided reliable childcare for multiple families and ensured the safety and wellbeing of their children. I regularly prepared meals and snacks, accommodating dietary needs. I maintained a clean and organised household environment, and performed light housekeeping and tidying tasks. I also managed school and extracurricular pick-ups/drop-offs, showing my skills in punctuality and time management.

• Working as a tour guide, I led engaging and informative tours for diverse groups, delivering historical and pop culture facts in an entertaining and accessible way. I adapted tours to suit different age groups, interests, and nationalities, often incorporating interactive storytelling techniques. I provided excellent customer service, answering questions, resolving issues, and ensuring a memorable visitor experience. Throughout I managed group logistics, including timekeeping, safety, and coordination in busy areas. This has developed my confidence, public speaking, and interpersonal skills in high-pressure, fast-paced environments.