Aine Heagney
Dunnamore, Mid Ulster,Northern Ireland
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
Work history
Barista
Cafe Blas
Pomeroy, Tyrone
03.2025 - Current
- Delivered exceptional service to customers for their enjoyment and comfort.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Assisted in inventory control measures for effective stock management.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Performed cash handling duties accurately to maintain financial integrity.
Barista
The Cheeky Spoon
Cookstown, Tyrone
02.2024 - 03.2025
- Maintained cleanliness of the café area whilst preparing orders.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Assisted in inventory control measures for effective stock management.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Performed cash handling duties accurately to maintain financial integrity.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
Deli assistant
Burn Road 24Hr
Cookstown, Tyrone
05.2023 - 02.2024
- Worked well under pressure during busy periods without compromising quality of service.
- Took part in staff training sessions for continual learning and skill development.
- Maintained high standards of cleanliness within deli area, promoting a healthy environment.
- Resolved customer queries or complaints in a professional manner, maintaining positive relationships.
- Served customers with a friendly attitude to enhance their shopping experience.
- Supported team members during peak hours, improving service efficiency.
Education
A-Levels - Digital Technology
St Joseph’s Grammar school Donaghmore
Donaghmore08.2026
A-Levels - Engineering
St Joseph’s Grammar school Donaghmore
Donaghmore 08.2026
A-Levels - Maths
St Joseph’s Grammar School Donaghmore
Donaghmore08.2026
GCSEs - Digital Technology
St Joseph’s Grammar school Donaghmore
Donaghmore 08.2024
GCSEs - Double Award Science
St joseph’s Grammar school Donaghmore
Donaghmore08.2024
GCSEs - Geography
St Joseph’s Grammar school Donaghmore
Donaghmore 08.2024
GCSEs - Religion
St Joseph’s Grammar school Donaghmore
Donaghmore 08.2024
GCSEs - Physical Education
St Joseph’s Grammar school Donaghmore
Donaghmore 08.2024
GCSEs - English Language
St Joseph’s Grammar school Donaghmore
Donaghmore08.2024
GCSEs - Further Maths
St Joseph’s Grammar School Donaghmore
Donaghmore08.2024
GCSEs - English Literature
St Joseph’s Grammar School Donaghmore
Donaghmore08.2024
Skills
- AutoCAD competency
- Basic computer literacy
- Reliability in peak hours
- Sales persuasion
- Handling customer complaints
- Positive attitude under pressure
- Teamwork in high-pressure scenarios
- Resilience and adaptability
- Creative thinking
Timeline
Barista
Cafe Blas
03.2025 - Current
Barista
The Cheeky Spoon
02.2024 - 03.2025
Deli assistant
Burn Road 24Hr
05.2023 - 02.2024
A-Levels - Digital Technology
St Joseph’s Grammar school Donaghmore
A-Levels - Engineering
St Joseph’s Grammar school Donaghmore
A-Levels - Maths
St Joseph’s Grammar School Donaghmore
GCSEs - Digital Technology
St Joseph’s Grammar school Donaghmore
GCSEs - Double Award Science
St joseph’s Grammar school Donaghmore
GCSEs - Geography
St Joseph’s Grammar school Donaghmore
GCSEs - Religion
St Joseph’s Grammar school Donaghmore
GCSEs - Physical Education
St Joseph’s Grammar school Donaghmore
GCSEs - English Language
St Joseph’s Grammar school Donaghmore
GCSEs - Further Maths
St Joseph’s Grammar School Donaghmore
GCSEs - English Literature
St Joseph’s Grammar School Donaghmore