Yvonne Proctor
Dunstable,Beds
Overview
40
40
years of professional experience
Work History
Minibus Driver
Buzzer Buses
03.2015 - 01.2026
- have 11 years experience of driving Minibuses
- performed school and college runs for special needs children and young adults, ensuring safe and reliable transport.
- Dial-A-Rides for the Elderly, Mentally Disabled, Blind Adults & Wheelchair Users
- working with Special Needs people
- Obtained a DBS certificate to demonstrate suitability for working with vulnerable individuals.
- Held a full, clean driving licence to ensure compliance with transport regulations.
- Achieved zero incidents involving collisions with vehicles or pedestrians.
- Operated various types of buses on scheduled routes, adhering to strict timetables for reliable transport service.
- Assisted passengers with limited mobility to safely enter and exit vehicle.
- addressed passenger queries professionally, delivering timely information on schedules and services to enhance customer satisfaction.
- greeted passengers with a friendly smile, creating a welcoming atmosphere and contributing to a positive travel experience.
- Carried out thorough quality inspections of vehicles before starting shifts, verifying excellent and safe condition.
- Checked bus for cleanliness and lost property between routes to keep rides comfortable and hygienic for customers.
- Maintained a clean and orderly bus interior to uphold company standards and enhance passenger experience.
- Maintained timely adherence to schedules and safety protocols.
- Obeyed rules and regulations of Driver and Vehicle Standards Agency in addition to local laws and stipulations.
- Reviewed bus route and shift schedules regularly to observe any changes.
- Reported any vehicle malfunctions or safety concerns promptly to the maintenance team for swift resolution.
- Provided information to passengers, including route, schedule and fare information.
- Collaborated with a personal assistance person to enhance support for special needs individuals.
- Upheld professional standards in uniform and personal presentation, representing the company positively in public.
- Kept vehicles clean and sanitary with regular deep cleaning on vehicles' interiors and exteriors.
Postal Service Worker
Royal Mail Delivery OfficeSept
06.1986 - 09.2014
- Executed timely deliveries of mail and packages to designated locations.
- Drove to delivery locations to ensure timely mail and package distribution.
- Recorded delivery and collection information using handheld devices, ensuring accurate tracking of items.
- Served customers at sorting office counter; performed general administrative duties in office environment.
- Worked flexible hours to provide high-quality service to customers.
- Collaborated effectively with team members to achieve common goals. enjoys supporting a team to achieve high standards & responsibility for tasks assigned to
Warehouse Operator
Paddy Hopkirks
Eaton Bray, Beds
10.1985 - 11.1986
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Collaborated with team members on picking, packing and processing tasks, contributing to smoother warehouse operations.
- Executed order selection and gathering accurately, ensuring timely fulfilment of customer requests.
- Scanned, sorted and diverted packages to designated warehouse departments, facilitating organised access and precise tracking.
- Packaged goods for dispatch, ensuring items were securely wrapped and labelled correctly to meet delivery schedules.
Education
Child Welfare
Dunstable College
Dunstable, BedsSkills
- Safety compliance
- Vehicle inspection
- Time management
- Navigation proficiency
- Schedule adherence
- Time management
Timeline
Minibus Driver
Buzzer Buses
03.2015 - 01.2026
Postal Service Worker
Royal Mail Delivery OfficeSept
06.1986 - 09.2014
Warehouse Operator
Paddy Hopkirks
10.1985 - 11.1986
Child Welfare
Dunstable College