Summary
Overview
Work history
Education
Skills
Timeline
Generic

YVONNE AGYAKWA

London

Summary

Dedicated professional with expertise in process improvement techniques and quality control management, ensuring high standards in healthcare and support services. Skilled in disability support provision, mobility assistance, and monitoring vital signs to enhance client well-being. Proficient in basic housekeeping tasks, including floor cleaning, bin emptying, and restroom upkeep, while maintaining a focus on adaptability within healthcare settings. Experienced in activity transport and supervision, with a commitment to fostering safe and supportive environments. Aiming to leverage skills to contribute to the delivery of exceptional care and operational efficiency.

Overview

29
29
years of professional experience
5
5
years of post-secondary education

Work history

Factory operative

Snowbird Foods Limited
London
2024.07 - Current

Communicated and corresponded with customers
and suppliers regarding quality issues, problems
and complaints.

Conducted in-house inspections to verify
compliance to quality programs and processes.

Communicated quality control information to all
relevant organizational departments, outside
vendors, and contractors.

  • Packaged finished goods properly to ensure safe delivery.
  • Coordinated with other operatives efficiently for successful completion of tasks.
  • Enhanced safety by adhering strictly to company guidelines and regulations.
  • Worked part of fast-paced production line, continually achieving targets.
  • Followed production guidelines and specifications to produce quality products.
  • Performed quality control to confirm finished products met production standards

Cleaner

Axminster Service Limited
London
2024.07 - 2026.03
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchens.
  • Emptied and cleaned trash cans following procedures.
  • Kept floors clean with regular sweeping, vacuuming and mopping.

Healthcare support worker

Asuboa Health Centre
Asuboa
2019.03 - 2024.05
  • Communicated sensitively with patients whilst respecting privacy and dignity at all times.
  • Helped elderly residents with basic living skills such as dressing and feeding.
  • Provided emotional support for patients during difficult times.
  • Monitored vital signs of patients under the supervision of a registered nurse.
  • Maintained a clean, safe environment for all patients.
  • Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety.
  • Observed and documented accurate recordings of patient observations including temperature, blood pressure and reporting to the Nursing Staff.

Child daycare worker

St Joseph Day Care Centre
Accra
2015.02 - 2019.03
  • Transported children to and from school in line with set schedule.
  • Coordinated children's movements between school property and off-site activities.
  • Maintained cleanliness and hygiene, promoting a healthy environment for children.
  • Observed behaviour changes in the kids, alerting parents about any unusual patterns promptly.
  • Assisted children with their daily routines, instilling discipline and responsibility.
  • Maintained records of children's daily activities, meals and medications administered.
  • Communicated developmental progress of each kid regularly with parents, building trusting relationships.
  • Supervised nap times adhering to each child's individual routine.

Housekeeper

House of Sharon Hotel
Accra
2013.01 - 2015.02
  • Cleaned and restocked restroom areas with towels and toiletries.
  • Inspected guest suites and public areas daily to ensure high standards of cleanliness.
  • Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
  • Sanitized bathroom fixtures and restocked amenities according to established protocols.
  • Prioritized work tasks and remained flexible to workload changes.
  • Reported any maintenance or safety issues to the appropriate personnel.
  • Greeted guests and employees, delivering friendly service in interactions.

Shop floor assistant

Malcom Store
Accra
1997.06 - 2012.12
  • Cleaned and organized sales floor in accordance with company merchandising standards.
  • Greeted customers and engaged in conversation to assess needs.
  • Received and processed online orders for shipment or store pick-up.
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
  • Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
  • Used company system for tracking inventory to reduce errors and maximize profits.
  • Maintained a clean and organized store environment that met all safety standards.

Education

West Africa Senior Secondary School Certificate - Maths Science English

Acherensua Senior High School
Ghana
1993.09 - 1996.06

Basic Education Certificate - Maths Science English

Acherensua Roman Catholic Junior High School
Acherensua, Ghana
1990.09 - 1993.05

Skills

  • Process improvement techniques
  • Adaptability in healthcare settings
  • Disability support provision
  • Mobility support
  • Quality control management
  • Restroom upkeep
  • Bin emptying
  • Floor cleaning
  • Basic housekeeping
  • Monitoring Vital Signs
  • Client condition monitoring
  • Activity transport and supervision
    Performance metrics analysis
    ISO standards
    Quality control management

Timeline

Factory operative

Snowbird Foods Limited
2024.07 - Current

Cleaner

Axminster Service Limited
2024.07 - 2026.03

Healthcare support worker

Asuboa Health Centre
2019.03 - 2024.05

Child daycare worker

St Joseph Day Care Centre
2015.02 - 2019.03

Housekeeper

House of Sharon Hotel
2013.01 - 2015.02

Shop floor assistant

Malcom Store
1997.06 - 2012.12

West Africa Senior Secondary School Certificate - Maths Science English

Acherensua Senior High School
1993.09 - 1996.06

Basic Education Certificate - Maths Science English

Acherensua Roman Catholic Junior High School
1990.09 - 1993.05
YVONNE AGYAKWA