Yuliia Zastavska
Treeton,Rotherham
Summary
Organised and adaptable professional skilled in communication and administration. Fluent in Ukrainian and Russian, with advanced English (C1). Experienced in managing diverse teams and responsibilities in structured environments. Eager to support a professional team in administrative, logistics, customer service, or office-based roles.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
Work history
Sales and Procurement Manager
Dream Land
Lviv city, Ukraine
2025.04 - 2026.02
- Supported negotiation processes, facilitating alignment of agreements between parties to achieve mutual objectives.
- Maintained communication with international partners and suppliers, fostering long-term professional relationships that enhanced collaboration.
- Served as communication bridge between designers, suppliers, and management, ensuring effective collaboration and project alignment.
- Coordinated correspondence, online meetings, and phone calls in English, ensuring clear and respectful communication.
- Organized and maintained project documentation, contracts, and internal records.
- Developed strong interpersonal skills, attention to detail, and the ability to work responsibly and independently.
Full-Time Parent & Family Management
London
2022 - 2025
- Managed full-time childcare responsibilities.
- Developed strong organisational, time-management and multitasking skills.
- Coordinated daily schedules, appointments and household administration.
- Maintained continuous professional development through online learning and skills improvement.
Freight Transport Dispatcher / Coordinator
National Transport LLC
remotely, United States
2020.10 - 2022.12
- Coordinated timely delivery of goods by effectively managing dispatch schedules and routes.
- Updated transportation management system regularly; kept real-time track of shipments.
- Facilitated effective communication between drivers and customers, leading to better service provision.
- Strengthened teamwork through effective communication with colleagues and external partners.
- Ensured accuracy and detail by meticulously managing all tasks executed.
- Oversaw concurrent processes in dynamic environments, improving operational efficiency.
- Adhered strictly to safety regulations at all times; prioritised safe working conditions over haste,.
- Provided exceptional customer service by addressing queries promptly and professionally.
- Responded to customer queries about products and deliveries.
Private English Tutor (Children & Young Learners)
Ukraine
2016.09 - 2022.01
- Delivered one-to-one and small group English language support, enhancing language proficiency in children and young people.
- Facilitated improvement in pupils' speaking, listening, and reading skills, contributing to their overall language development.
- Adapted teaching style to suit individual learning needs and confidence levels.
- Used engaging activities, games and structured practice to support learning.
- Built positive, supportive relationships with pupils and parents.
- Demonstrated patience, encouragement and consistency in supporting progress.
Support Specialist
GTM (Global Tech Makers)
Lviv, Ukraine
2018.10 - 2020.10
- Delivered professional support to clients and colleagues, ensuring clarity and satisfaction.
- Managed tasks and adhered to procedures, contributing to smooth operations.
- Applied problem-solving skills to address challenges in the workplace.
Senior Information Manager
VFS Global
Lviv city, Ukraine
2017.03 - 2018.09
- Facilitated communication among diverse individuals to promote understanding and collaboration.
- Coordinated information sharing to uphold professionalism and clarity.
- Protected sensitive information to uphold organisational integrity and professionalism.
Education
MA - Applied Linguistics
Lviv Polytechnic National University
Lviv city, Ukraine 2015.09 - 2016.12
Bachelor of Philology -
National Academy of the State Border Guard Service of Ukraine
Khmelnytskyi city, Ukraine 2011.09 - 2015.07
Certificate - IT English
Logos IT Academy
Lviv city, UkraineSkills
Administration & Organisation
Strong organisational and time-management skills
Ability to prioritise tasks and meet deadlines
Experience coordinating schedules and managing documentation
High attention to detail and accuracy
Communication
Fluent in Ukrainian and Russian; proficient in English (C1)
Confident written and verbal communication skills
Ability to interact professionally with clients and colleagues
Strong interpersonal and customer-facing skills
Office & Professional Skills
Competent in Microsoft Office (Word, Excel, Outlook)
Quick to learn new software and internal systems
Experience handling confidential information responsibly
Ability to work independently and within a team
Personal Strengths
Reliable, punctual and responsible
Calm under pressure
Proactive and solution-focused
Hard-working and eager to learn
Open to feedback and professional development
Languages
Ukrainian — Native
Beginner
English — C1 (Proficient)
Beginner
Russian — C1 (Proficient)
Beginner
Polish — Basic (A1)
Beginner
German
Beginner (A1)
References
References Available on Request
TRAINING & PROFESSIONAL DEVELOPMENT (TO BE UNDERTAKEN)
- Safeguarding Children (Level 1 & 2)
- Prevent Training
- First Aid (if required by employer)
ADDITIONAL INFORMATION
Full Clean Driving Licence
Timeline
Sales and Procurement Manager
Dream Land
2025.04 - 2026.02
Freight Transport Dispatcher / Coordinator
National Transport LLC
2020.10 - 2022.12
Support Specialist
GTM (Global Tech Makers)
2018.10 - 2020.10
Senior Information Manager
VFS Global
2017.03 - 2018.09
Private English Tutor (Children & Young Learners)
Ukraine
2016.09 - 2022.01
MA - Applied Linguistics
Lviv Polytechnic National University
2015.09 - 2016.12
Bachelor of Philology -
National Academy of the State Border Guard Service of Ukraine
2011.09 - 2015.07
Full-Time Parent & Family Management
2022 - 2025
Certificate - IT English
Logos IT Academy