Billy Smith
London
Summary
Audience Engagement Manager with 3+ years working in the events industry. Thrives in fast-paced, high pressure environments, consistently hits targets and over-delivers. Background in sales, with a lifelong love for film and theatre. Possesses a keen eye for detail and I am skilled using Microsoft Office after daily use at university and during my career. Also learnt new systems in my current role. Adept at multitasking and prioritising due to being responsible for a variety of daily tasks.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Audience Engagement Manager
Informa Festivals
London
2023.11 - Current
- Creating and executing audience engagement campaigns
- Organising event sponsors private meals and 1:1 meetings
- Diary management for event sponsors and attendees
- Managing large datasets and ensuring their integrity
- Managed administrative processes for attendee onboarding
- Working onsite at events ensuring a seamless experience for sponsors and attendees
Delegate Relations Manager
Informa Connect
London
2022.09 - 2023.11
- Selling delegate passes
- Using my network to generate more sales
- Taking payments for sales
- Hitting daily KPIs
- Working onsite at events ensuring a seamless experience for attendees
Education
Bachelor of Arts - French with Media & Communication
University of Nottingham
Nottingham 2018.09 - 2022.06
Skills
- Sales & marketing
- Client & stakeholder relations
- Data & Technical proficiency
- Event management & coordination
- Communication & interpersonal skills
- Administration & organisation
Languages
English
Native
French
Fluent
Timeline
Audience Engagement Manager
Informa Festivals
2023.11 - Current
Delegate Relations Manager
Informa Connect
2022.09 - 2023.11
Bachelor of Arts - French with Media & Communication
University of Nottingham
2018.09 - 2022.06