Yosr Bahr-Al-Ulum
Paralegal
London,Greater London
Summary
Aspiring solicitor, described as an excellent story teller, with a powerful drive for knowledge and a record of breaking barriers. Modern approach to legal issues, through problem-based and reflective learning, and excellent negotiation skills garnered from legal-500 firm experience.
Overview
2
2
years of professional experience
1
1
Certification
3997
3997
years of post-secondary education
Work History
Fee Earner
FWLegal Limited
London, Greater London
05.2024 - 07.2024
- Settled small personal injury claims with values of up to £10,000.
- Collated and submitted vehicle damage evidence on claim portals, securing liability decisions within 2 weeks.
- Maximised settlements by leveraging Judicial College Guidelines for fixed-tariff and non-fixed tariff injuries
- Kept clients well-informed of claim updates and case progress.
Fee earner
Keoghs LLP
Bolton, Greater Manchester
12.2022 - 04.2024
- Defended insurance company clients against credit hire, repairs and storage and recovery claims.
- Tactically negotiated claims by using betterment arguments supported by Engineers Reports and Parkers, slashing costs by 50% and over.
- Maintained personal streak of running 24-day claim cycles.
- Consistently gained Audit Scores of 98%- 99% for file management and settlement outcomes.
Administrator/Receptionist
JMR Solicitors
Manchester, Greater Manchester
10.2022 - 10.2022
- Supported conveyancing specialists with photocopying, faxing and filing daily.
- Handled client complaints and update requests via telephone and emails reducing call waiting times to from 30 minutes, to only 10.
- Updated data and records with high accuracy and excellent system navigation, which management described as 'thoughtful' for easing stress and panic during completion dates.
Legal administrator
Fisherday Solicitors
Manchester
06.2022 - 09.2022
- Handled personal injury claims as frontline administrator, taking calls from clients requesting updates on their claim, answering 21 per day.
- Drafted accident circumstances and queried client injuries, for 3 clients per day, through memorable catch phrases like "head, shoulders, knees and toes", for whiplash and non-tariff injuries.
- Corresponded with various clients via emails and Adobe document signature requests.
- Promoted to manage Third Party Liability disputes for excellent telephone communication with clients.
Education
Level 7 Diploma - Paralegal Practice
National Paralegal College
London 09/2024 - Current
Bachelors of Law - Law
Queen Mary University of London
London 09/2017 - 08/2021
A-Levels - English Literature, Government And Politics, History
Kingsbury High School Sixth Form
London 2015.09 - 2017.08
Skills
- Attention to Detail
- Client relationship building
- Microsoft Office proficiency
- Team player
- Case Management
- Legal research projects
- Legal document management
Languages
Arabic
Native
French
Elementary (A2)
English
Native
Typing speed
Proven writing speed of 74 words per minute, with 99% accuracy.
Volunteering
Citizens Advice Bureau (2018 and 2020): Trained to advise members of the Brent community regarding their benefits, employment, and landlord and tenant disputes, as a trainee legal adviser, while reading law at university, and then administrator during the Covid-19 lockdown.
Certification
- Strive Training: Employability Skills - Civil Service Jobs
- Certificate of Completion - The Practice of Law in a Clinical Environment Module
- Westlaw Basic Training - QM Legal Advice Centre
- Professional Ethics - QM Legal Advice Centre
Accomplishments
Richard Vaizey Intellectual Curiosity Award - 2017
Model United Nations Award - 2017
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
We cannot solve our problems with the same thinking we used when we created them.
Albert Einstein
Timeline
Fee Earner
FWLegal Limited
05.2024 - 07.2024
Fee earner
Keoghs LLP
12.2022 - 04.2024
Administrator/Receptionist
JMR Solicitors
10.2022 - 10.2022
Legal administrator
Fisherday Solicitors
06.2022 - 09.2022
A-Levels - English Literature, Government And Politics, History
Kingsbury High School Sixth Form
2015.09 - 2017.08
Level 7 Diploma - Paralegal Practice
National Paralegal College
09/2024 - Current
Bachelors of Law - Law
Queen Mary University of London
09/2017 - 08/2021
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