Ying Jian Lin
Hammersmith
Summary
Enthusiastic First-year Computer Science student with keen interests in data analytics and artificial intelligence. Seeking an internship to apply foundational skills in python and to gain real-world industry experience.
Overview
7
7
years of professional experience
Work history
Customer assisstant
Haibin Lin
Hersham, Surrey
2018.05 - Current
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Handled cash and card payments with accuracy.
Education
Bachelor of Science - Computer Science
University of Westminster
London 2024.09 -
A-Levels -
West London Free School Sixth Forum
London 2022.09 - 2024.05
GCSEs -
West London Free School
London 2017.09 - 2022.05
Skills
- Patience and tolerance
- Retail software proficiency
- Cash handling
- Good time management
- Customer Service
Technical skills.
- Basic python programming.
- Basic html, css.
- Basic java programming.
Projects
- Python coursework: developed a program to extract specific data from excel tables.
- html, css coursework: created a team page and feedback form for team website.
Timeline
Bachelor of Science - Computer Science
University of Westminster
2024.09 -
A-Levels -
West London Free School Sixth Forum
2022.09 - 2024.05
Customer assisstant
Haibin Lin
2018.05 - Current
GCSEs -
West London Free School
2017.09 - 2022.05