Summary
Overview
Work history
Education
Skills
Interests
Timeline
Hi, I’m

Yewande Aminat Akinsuyi

Luton,Bedfordshire

Summary

'Motivated and experienced catering staff with over 3 years' experience within the catering sector with a natural talent for setting and delivering exceptional customer service standards alongside increasing company profitability' I am a natural motivator who is always striving to encourage the highest standards of customer service across the business. I am skilled at proactively seeking improvements in all areas of company operations, and I thrive in demanding situations and can easily adapt to the varied demands of each day, while successfully creating a relaxed atmosphere where everyone is inclined to work together.

Overview

5
years of professional experience

Work history

Evolve Hospitality/Enhance Catering
St Albans, Hertfordshire

Catering Assistant
09.2022 - Current

Job overview

Multiple locations including Warnerbros Studio - WD25 7LR, Signature at Hendon Hall -NW4 1HF and King Edward Hospital -W1G 6AA

  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens
  • Followed prescribed methods of portioning and presentation, consistently meeting customer expectations
  • Served food and beverages to dining guests with outstanding customer service.
  • Inspected kitchen equipment and tools, promptly reporting malfunctions to prevent inefficiencies.
  • Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations.
  • Operated cash register to quickly process sales, maintaining excellent customer service levels.
  • Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
  • Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach
  • Improved transportation flow between kitchen and service teams, minimising customer wait times
  • Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.

CES Locums
London

Support Worker
02.2022 - 08.2022

Job overview

  • Documenting and maintaining patient health records in accordance with Trust guidelines
  • Participating in the taking and recording of observations under the direction of the Registered Nurse and report the results to the Nurse in charge
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities
  • Built strong patient relationships through compassionate care and friendly rapport building.

AKIMS Travel Agency
Lagos

Customer Service Representative
04.2020 - 01.2022

Job overview

  • Provided clerical support to company employees, including copying, faxing and file management
  • Entering of customer details into the company's records or database
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support
  • Created agendas for meetings, prepared materials and took detailed notes
  • Collected and distributed incoming mail, employing strict confidentiality throughout
  • Delivered front of house duties with warm and professional manner
  • Answered and helped resolve enquiries from clients, vendors and general public.

Tai Solarin University of Education, Ijebu ode
Ogun

Departmental General Secretary
09.2018 - 03.2020

Job overview

  • Ensured meetings were effectively organized and minuted
  • Evaluated documents, briefs and reports to be submitted to departmental executives
  • Maintenance of effective records
  • Documentation of financial information
  • Assisted other departmental executives with project tasks
  • Secured and set up meeting rooms to ensure attendee comfort and maximise productivity
  • Skills
  • Multi-taskingProblem solver
  • Complaint resolutionAttention to Details
  • Administrative supportMicrosoft Office
  • Customer loyalty buildingOutstanding customer service
  • Written and verbal communication skillsTeam management

Education

Tai Solarin University of Education

Bachelor of Education (BEd.) from Biology

Abiks High School

Skills

  • Hospitality expertise
  • Exemplary communication
  • Customer service
  • Health and safety proficient
  • Kitchen station support
  • Train new staff
  • Safe food handling


Interests

Travelling, Reading, Meeting people.

Timeline

Catering Assistant

Evolve Hospitality/Enhance Catering
09.2022 - Current

Support Worker

CES Locums
02.2022 - 08.2022

Customer Service Representative

AKIMS Travel Agency
04.2020 - 01.2022

Departmental General Secretary

Tai Solarin University of Education, Ijebu ode
09.2018 - 03.2020

Tai Solarin University of Education

Bachelor of Education (BEd.) from Biology

Abiks High School

Yewande Aminat Akinsuyi