Summary
Overview
Work history
Education
Languages
Timeline
Generic

yesha patel

leicester,Leicestershire

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 1 years of fine dining experience. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work history

Waitress assistant

Yesha patel
Leicester, Leicestershire
11.2022 - Current
  • Increased average customer satisfaction rate by 100% through identifying and implementing strategies to improve customer experience.
  • Increased return customer rate by 100% by quickly establishing strong rapport with customers.
  • Informed kitchen staff regarding order and requirements.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.
  • Provided efficient food and drinks service for high levels of customer satisfaction.

Healthcare assistant

yesha patel
Leicester, Leicestershire
03.2023 - 07.2023
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Worked closely with nurses to maintain optimum levels of communication.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Submitted reports to manager regarding status of client.

Education

Bachelor of commerce - Business

veer narmad south gujarat university
Gujarat, India
06.2017 - 09.2020

Master of international business - Business

University of Lincoln
Lincoln, United kingdom
09.2022 - 09.2023

Languages

English
Advanced

Timeline

Healthcare assistant

yesha patel
03.2023 - 07.2023

Waitress assistant

Yesha patel
11.2022 - Current

Master of international business - Business

University of Lincoln
09.2022 - 09.2023

Bachelor of commerce - Business

veer narmad south gujarat university
06.2017 - 09.2020

Similar Profiles

Create profile
yesha patel