Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Yelyzaveta Stavytska

Bristol

Summary

Pharmacist with 7 years of experience in Ukraine and Belarus, specializing in customer service within the medical field. Proven ability to adapt quickly to new environments and collaborate effectively with diverse teams. Strong communication skills and a commitment to delivering high-quality patient care. Demonstrated resilience and focus in high-pressure situations.

Overview

9
9
years of professional experience
6052
6052
years of post-secondary education

Work history

Sales Advisor

H&M
Kiev, Ukraine
03.2024 - 11.2024
  • Facilitated item location for customers, ensuring satisfaction with product selection.
  • Managed customer complaints to resolve issues and enhance service experience.
  • Processed payments efficiently during transactions to streamline operations.
  • Established and maintained strong relationships with customers to foster loyalty.
  • Tracked and managed inventory to optimise stock levels and availability.

Warehouse operative

Gist ltd
Thornbury, UK
11.2022 - 02.2023
  • Executed loading and unloading of vehicles to ensure efficient operations.
  • Scanned and picked various products for accurate inventory management.
  • Moved stock strategically to optimise workspace and improve accessibility.
  • Handled goods from intake to dispatch, maintaining rigorous quality standards.
  • Adhered to job instructions and safety precautions to minimise risks.

Chief Pharmacist

Unipharm
Minsk, Belarus
06.2019 - 09.2022
  • Executed medicine stock control and organised items into relevant categories.
  • Monitored expiration dates to ensure product safety and compliance.
  • Collaborated with medical representatives to diversify pharmacy offerings.
  • Managed release procedures while adhering to quality standards.
  • Provided expert advice on medication use and dosage, promoting safe practices.
  • Coordinated team activities to enhance operational efficiency.
  • Increased patient flow through a diverse product range and high service quality.
  • Dispensed medications and provided consultations for prescription and non-prescription drugs.
  • Maintained accurate pharmacy records to support regulatory compliance.
  • Enhanced staff performance through continuous training and development programmes.
  • Reviewed and updated the Pharmacy's Standard Operating Procedures to ensure best practice.

Pharmacist

Gamma-55
Kharkiv, Ukraine
09.2015 - 06.2019
  • Advised patients on medicinal options while facilitating sales.
  • Maintained a comprehensive log of medical supplies, tracking availability.
  • Sorted and organized medications into designated groups for efficient retrieval.
  • Assisted in training junior staff members, contributing to an efficient work environment.
  • Designed advertising materials and pharmacy display cases to enhance visibility.
  • Ensured accuracy in dispensing prescriptions, ensuring safety for patients.
  • Checked dosages carefully prior to dispensing prescriptions; ensured patient safety.
  • Improved patient satisfaction with thorough advice on over-the-counter treatments.

Education

Specialist in Pharmacy - BACHELOR'S Degree

UKRAINE National University Of Pharmacy
Harkiv

Junior Specialist - A-Level

UKRAINE College of The National University of Pharmacy
Kharkiv

UPPER-INTERMEDIATE - ENGLISH And CUSTOMER SERVICE

ESOL
Bristol
06.2024

LEVEL 1 - “HIGHFIELD LEVEL 1 AWARD IN FOOD SAFETY FOR CATERI

RQF
Bristol
12.2023

GCSE -

School 167 in Kharkiv
Kharkiv

Skills

  • Microsoft Office Suite
  • Inventory management
  • Complaint resolution
  • Payment processing
  • Team coordination
  • Problem solving
  • Staff training

Languages

English
Upper intermediate
Ukrainian
Native
Russian
Native

Affiliations

Tennis

Japanese culture

Active sports

Hiking

Timeline

Sales Advisor

H&M
03.2024 - 11.2024

Warehouse operative

Gist ltd
11.2022 - 02.2023

Chief Pharmacist

Unipharm
06.2019 - 09.2022

Pharmacist

Gamma-55
09.2015 - 06.2019

UPPER-INTERMEDIATE - ENGLISH And CUSTOMER SERVICE

ESOL

LEVEL 1 - “HIGHFIELD LEVEL 1 AWARD IN FOOD SAFETY FOR CATERI

RQF

Specialist in Pharmacy - BACHELOR'S Degree

UKRAINE National University Of Pharmacy

Junior Specialist - A-Level

UKRAINE College of The National University of Pharmacy

GCSE -

School 167 in Kharkiv
Yelyzaveta Stavytska