Yatine Nagar
Chatham,Kent
Summary
Operational leader with expertise in business administration and communication across diverse service lines. Proven track record in managing stakeholder relationships, accounts, and facilities while maintaining budgetary discipline. Skilled in identifying opportunities for improvement and growth, driving efficiency and effectiveness. High-energy self-starter committed to achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Estates Programme Co-Ordinator
NHS England
04.2023 - Current
- Supported teams in planning, managing, and delivering task portfolios effectively.
- Facilitated resource targeting, monitoring expenditures, and evaluating projects through high-quality analysis.
- Ensured accurate communication and coordination with diverse stakeholders by drafting reports and correspondence.
- Acted as a key team member, enhancing internal and external stakeholder management.
- Assisted in minor and major project execution across various teams to implement new layouts.
- Conducted complex information analysis for detailed project reporting and oversight.
- Monitored risks and issues through tracking mechanisms to enable proactive resolutions.
- Coordinated meetings, reported on attendance, and provided information support as required.
PMO Project Support Officer
NHS ENGLAND & NHS IMPROVEMENT
09.2021 - 04.2024
- Supported project management by updating documentation and liaising with leads for accurate information.
- Developed and maintained information systems, including events calendar and stakeholder databases.
- Managed weekly highlight reports and ensured maintenance of risk and action logs.
- Assisted workstream leads in organizing time-limited working groups and tracking actions.
- Oversaw shared mailboxes, addressing routine queries and escalating complex issues appropriately.
- Served as point of contact for information requests, ensuring timely responses.
- Demonstrated expertise in planning using project management methods, complemented by strong communication skills.
- Effectively managed competing deadlines while fostering a collaborative team environment.
Incident Co-ordinator
NHS England
London
11.2020 - 08.2021
- Oversaw team health and wellbeing while managing staffing and room operations.
- Combined Incident Coordinator and Liaison Manager roles to enhance communication workflows.
- Established liaison officer criteria with Incident Manager to improve team deployment efficiency.
- Guided new reservists during shadow shifts, maintaining current training materials.
- Coordinated reservist schedules to ensure sufficient coverage and skill alignment.
- Tracked and reported reservist attendance issues promptly to relevant stakeholders.
- Updated risk register weekly, addressing key issues with Incident Manager and EPRR Manager.
- Maintained incident timelines, ensuring clarity of information on display screens.
Task Manager
NHS ENGLAND
LONDON
09.2019 - 03.2020
- Monitored active workstreams, reporting progress, milestones, and resource needs for project completion.
- Managed programme communications to ensure efficient information flow among key stakeholders.
- Maintained administrative systems, situation reports, and programme email inbox to support project activities.
- Achieved 15% reduction in office supply costs through standardized ordering and strategic pricing negotiations.
- Facilitated seamless transition of facilities management services during regional relocation from Skipton House to Wellington.
- Activated response plans during live incidents to ensure business continuity and operational recovery.
- Developed annual continuity plan as part of senior business team initiatives.
- Executed essential central services, including reception, maintenance, catering, and waste management.
Education
Business Administration - Business Studies, English & Maths
NHS Workplace Hazards
Skills
- Facilities management
- Client relationship management
- Account management
- Project management
- Leadership
- PMO experience
- Contract management
- Cost reduction strategies
- Soft services management
- Disaster recovery planning
- Office relocations
- Refurbishment projects
- Central services management
- Customer satisfaction
- HSE management
- FM administration
- Business planning
- Preventative maintenance plans
- Repair and response planning
- Complex information analysis
- Stakeholder management
- Resource allocation
Accomplishments
Achieved a 15% reduction in office supplies expenditure by standardising ordering processes and negotiating reduced price points for high-use supplies.
I took great pride in my experience at the incident coordination center for the Covid programme. This was the largest programme in the UK, and I am honored to have been a part of it. Through my dedication, professionalism, creativity, enthusiasm, and resilience, we have successfully developed a unique mass vaccination programme from the ground up, making it one of the finest in the world. Most significantly, we have saved tens of thousands of lives, assisted in protecting our friends, families, and communities, and are actively contributing to the path out of this pandemic.
Websites, Portfolios and Profiles
https://linkedin.com/in/yatine-nagar
Timeline
Estates Programme Co-Ordinator
NHS England
04.2023 - Current
PMO Project Support Officer
NHS ENGLAND & NHS IMPROVEMENT
09.2021 - 04.2024
Incident Co-ordinator
NHS England
11.2020 - 08.2021
Task Manager
NHS ENGLAND
09.2019 - 03.2020
Business Administration - Business Studies, English & Maths
NHS Workplace Hazards