Yassir Mughal
Feltham,Please select region, state or province
Summary
Respected Operational Support Officer with exceptional communication and teamwork abilities offers experience in visitor and offender care. Resilient, patient and proactive for visitor's and offender support.
Calm under pressure to maintain safe, secure environments. Reliable Operational Support Officer with 24 years industry experience.
Enthusiastic Operational Support Officer with knowledge of resolving visitor's problems.
Works to increase success through effective work strategies and visitor, inmate service.
Overview
22
22
years of professional experience
Work History
Operational support officer
HMPS
FELTHAM, MIDDLESEX
11.2001 - Current
My day to day tasks involve carrying out a range of activities across key areas of the establishment including gate procedures, stores, visitor checks, monitoring, censorship of mail and telephones and reception duties. I also have learned to be flexibly as I tend to be deployed and provide a range of other support service activities within operational areas of an establishment when required.
Education
BTEC FIRST - AUTOMOTIVE ENGINEERING
KINGSTON COLLEDGE
KINGSTON09.1994
BTEC NATIONAL - AUTOMOTIVE ENGINEERING
KINGSTON COLLEDGE
KINGSTON09.1997
Skills
Managing a quality service
Achieving a safe and secure in environment
File and record maintenance
Booking procedures
Excellent communicator
Observation
Effective decision maker
CCTV and X-ray monitoring
Key control
Calm under pressure
Contraband/weapons searcher
Team building
Visitor/customer focussed
Knowledge of software
Monitor phone calls
Monitor and log mail
Affiliations
- Playing variety of sports, reading on a variety of topics
Languages
Hindi
Intermediate
Urdu
Upper intermediate
References
References available upon request.
Timeline
Operational support officer
HMPS
11.2001 - Current
BTEC FIRST - AUTOMOTIVE ENGINEERING
KINGSTON COLLEDGE
BTEC NATIONAL - AUTOMOTIVE ENGINEERING
KINGSTON COLLEDGE
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