Yasin Rahman
Summary
Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in Administration role. Proficient in Microsoft Office Suite-including Word, Excel, and Teams-with a proven ability to manage digital communications, update pupil records on school databases (such as SIMS), and prepare high-quality documents and reports.
Overview
5
5
years of professional experience
Work history
Manager
Pret A Manger
London
2021.11 - Current
- Oversaw day-to-day store operations contributing to over £500,000 in annual revenue.
- Supervised and supported a team of 20+ staff in a high-volume, fast-paced environment.
- Created and managed rotas, delegated tasks and ensured adequate shift coverage.
- Ensured compliance with health and safety and hygiene regulations.
- Mentored the team to meet with company services and enforced a positive team culture to overall improve staff morale and productivity.
Team Member
McDonald’s
London
2021.07 - 2021.11
- Improved team communication by organising weekly meetings.
- Ensured workplace cleanliness with regular maintenance tasks.
- Achieved efficient workflow with proper time management.
- Provided excellent customer service to enhance business reputation.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Managed cash transactions for accurate record keeping.
Education
Bachelor of Science - Business Management
Queen Mary University
London 2023.09 - 5 2026
BTEC Level 3 - Business Management
Oaklands Sixth Form
London 2021.09 - 5 2023
GCSEs -
Oaklands Secondary School
London 2016.09 - 5 2021
Skills
- Inspiring motivation
- Strategic planning software
- Staff recruitment
- Customer relationship management
- Mentoring and coaching
- KPI tracking
- Profit and Loss Analysis
- Safety consciousness
- Initiative taking
- Customer Service
- Leadership skills
- Health and Safety Compliance
- Team Leadership
- Product knowledge
EXPERIENCE
Lawdale Primary School, Administrator Volunteer, 2019-06, 2020-03, Created and updated spreadsheets for attendance, resources, and pupil data using Microsoft Excel., Used Microsoft Teams to communicate with staff, attend meetings, and collaborate on documents., Maintained and updated pupil records on school systems such as SIMS., Organised and distributed internal and external mail., Ensured safeguarding procedures were followed and maintained strict confidentiality at all times.
Timeline
Bachelor of Science - Business Management
Queen Mary University
2023.09 - 5 2026
Manager
Pret A Manger
2021.11 - Current
BTEC Level 3 - Business Management
Oaklands Sixth Form
2021.09 - 5 2023
Team Member
McDonald’s
2021.07 - 2021.11
GCSEs -
Oaklands Secondary School
2016.09 - 5 2021