Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Yann Frith

Billingshurst,West Sussex

Summary

  • Experienced Sales Assistant with a strong retail background having spent nearly twenty years working for the John Lewis Partnership at three locations.
  • Confident sales person providing excellent customer service with good people skills and a dedicated work ethic.
  • A strong team player.
  • Dependable offering high levels of service through helpful and effective communication.
  • Bringing a can-do attitude to all tasks ensuring jobs are completed accurately.
  • Motivated and committed to providing excellent customer service.
  • Empathetic to customer needs.
  • Skilled at helping customers find the products and services they need.
  • Results oriented sales person who engages with customers to help establish rapport.
  • Proven track record of building customer relationships and successfully closing sales.


Overview

20
20
years of professional experience

Work History

Sales Assistant

John Lewis & Partners
Three locations
05.2005 - 02.2025

Worked at three locations of John Lewis & Partners.-


Horsham 09/2021 to 02/2025.

London Sloan Square, (Peter Jones) 05/2013 to 09/2021.

Bluewater 05/2012 to 05/2013.

London Sloan Square,( Peter Jones) 05/2005 to 04/2012.


The following are applicable to all locations.



  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provide customers with a positive experience.
  • Putting customers first.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Assisted customers with product selection and sales.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Assisting with shop floor layout and displays.
  • Managed till operations with customers by promptly scanning items, processing payments and issuing receipt service.



Education

Higher National Diploma - Textile Design

Amersham & Wycombe College
Amersham, Buckinghamshire

GNVQ - General Art & Design.

Reigate School of Art & Design
Reigate, Surrey

BTEC - General Art & Design.

Reigate School of Art & Design
Reigate, Surrey

GCSEs - English, Math's, Science, Religious Education,Art- Ceramics, Design Technology.

Moyles Court School.
Hampshire.

Skills

  • Customer service oriented
  • Customer assistance
  • Face to face selling
  • Outgoing and enthusiastic
  • Self motivated
  • Energetic self starter
  • Active selling
  • Results driven



Affiliations

  • A keen motorcyclist.
  • Keep fit with regular gym visits.

Timeline

Sales Assistant

John Lewis & Partners
05.2005 - 02.2025

Higher National Diploma - Textile Design

Amersham & Wycombe College

GNVQ - General Art & Design.

Reigate School of Art & Design

BTEC - General Art & Design.

Reigate School of Art & Design

GCSEs - English, Math's, Science, Religious Education,Art- Ceramics, Design Technology.

Moyles Court School.
Yann Frith