Summary
Overview
Work History
Education
Skills
Timeline
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Victor Ehizojie

Edinburgh

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Experienced Sales assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Sales assistant

Dayus Technical Service
Lagos, Nigeria.
02.2020 - 09.2023
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Received and processed product returns.
  • Built lasting relationships with clients through customer service interactions.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Collaborated with sales managers to meet target quotas.
  • Fostered positive relationships with customers to enhance loyalty and retention.

Sales assistant

De Mcking Relators
Lagos state, Nigeria.
10.2018 - 11.2019
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.

Sales assistant

Melrose Books and Publishing Limited
Sango ota, Ogun state, Nigeria.
01.2018 - 08.2018
  • Received and processed product returns.
  • Built lasting relationships with clients through customer service interactions.
  • Monitored and reported suspicious activity to security officer to avoid theft.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Education

Bachelor of Science - Industrial and Labour Relations

Olabisi Onabanjo University
Ogun state, Nigeria.
11.2015 - 08.2019

Skills

  • Consultative selling
  • After-sales care
  • Customer assistance
  • Excellent timekeeping
  • Active selling
  • Merchandising proficiency
  • Retail marketing
  • Product demonstrations
  • Brand awareness
  • Visual merchandising
  • Self-motivated
  • Outgoing and enthusiastic
  • Confident communicator
  • Face-to-face selling
  • Outstanding customer service

Timeline

Sales assistant

Dayus Technical Service
02.2020 - 09.2023

Sales assistant

De Mcking Relators
10.2018 - 11.2019

Sales assistant

Melrose Books and Publishing Limited
01.2018 - 08.2018

Bachelor of Science - Industrial and Labour Relations

Olabisi Onabanjo University
11.2015 - 08.2019

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Victor Ehizojie