William Spearman

-Managed gardening business, delivering reliable and professional services to diverse clientele.

-Built positive relationships with clients through excellent customer service, clear communication, and a strong focus on customer satisfaction.

-Carried out a variety of outdoor maintenance tasks, including lawn mowing, hedge trim-ming, strimming and garden clearance.

-Planned and organised workloads independently, demonstrating initiative, time management and responsibility.

-Maintained a high standard of work to secure repeat business and customer recommendations.

-Delivered excellent customer service by welcoming visitors, processing animal feed purchases using a cash register, and providing information and support throughout their visit.

-Assisted visitors with directions, enquiries and problem-solving to ensure a positive customer experience.

-Supervised walk-through animal enclosures, taking responsibility for the safety and wellbeing of both visitors and animals.

-shared knowledge about animals and conservation, engaging with visitors of all ages and helping create an enjoyable and educational experience.

-Assisted with all aspects of lambing season, including caring for newborn lambs, supporting difficult deliveries, feeding animals and maintaining clean, safe enclosures.

-Responsible for the daily care and welfare of a variety of animals, including sheep, horses, geese and ducks.

-Carried out physically demanding outdoor work, demonstrating a strong work ethic, reliability, and attention to detail.

-Worked calmly and responsibly in challenging situations, prioritising the safety and well-being of both animals and colleagues.

-Maintained high standards of cleanliness and organisation across animal housing and farm facilities.

-Managed stock checks and inventory records for surgical supplies, ensuring accurate stock levels and identifying items requiring replenishment.

-Supported veterinary consultations by handling animals safely, assisting veterinary staff, and explaining procedures and medication requirements to clients.

-Assisted with routine procedures, ensuring equipment was prepared and readily available to help the clinical team work efficiently.

-Took responsibility for hydrotherapy sessions for elderly and post-operative dogs, maintaining high standards of care and safety.

-Demonstrated attention to detail, organisation and the ability to remain calm and professional in a busy environment.

-Planned and led a variety of activities, including team games, crafts, archery and outdoor expeditions, encouraging participation and teamwork.

-Responsible for the safety and well-being of young people during weekly meetings, camps and trips, following safeguarding procedures at all times.

-Developed strong communication and leadership skills by working with children, parents, and fellow volunteers.

-Taught important life skills and educational topics, adapting activities to suit different ages and abilities.

·-showed initiative, reliability and responsibility when organising activities and managing groups